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UPGRADE DEADLINE - SEPTEMBER 26, 2014!
FileMaker Inc. has a deadline for users of version 10,11, 12 as Individual box or volume licenses (with expired maintenance).
If you don't renew your maintenance and upgrade to FMP 13 you will no longer be eligible to upgrade, at the discount pricing.

Volume Licensing upgrade pricing for FileMaker Pro 13, FileMaker Pro 13 Advanced and FileMaker Server 13 will be discontinued.
Individual upgrade pricing for FileMaker Pro 13 and FileMaker Pro 13 Advanced will increase after September 26, 2014.
As of 27-September-2014, FileMaker 10 products will no longer be available for purchase or support.

http://help.filemaker.com/app/answers/detail/a_id/13865


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Support & Distribution


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2 replies to this topic

#1 Greg Hains  apprentice

Greg Hains
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  • LocationBrisbane, Australia
  • FM Application:13 Advance
  • Platform:Cross Platform
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Posted 22 September 2010 - 06:19 PM

Hi.

This is a big question, and I'm not sure where to start - despite numerous searches on the web.

I have a package that is almost ready to be distributed to companies/users in that induftry that could use it. I would be looking for a company that does the technical support, hosting (etc) for it as I cannot see myself havig time to answer all questions - although happy to work on updates and enhancements.
I understand there would be fees involved.

Does anybody here (or out there) do this sort of thing specifically for Filemaker?

Cheers,
Greg
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#2 JerrySalem  journeyman

JerrySalem
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  • Certification:11, 12
  • Time Online: 4d 17h 41m 15s

Posted 23 September 2010 - 07:16 AM

Greg,

I think most people in this situation would hire an assistant for technical support on the phone, and handle email yourself.

As for hosting, I you don't already have a web presence, then use someone who advertises on FMForums!

Jerry

PS, Good Luck! and don't worry, there will be Updates and Enhancements :
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Jerry Salem
IT Solutions, Inc.
--
If not now... When?

#3 Greg Hains  apprentice

Greg Hains
  • Members
  • 248 posts
  • LocationBrisbane, Australia
  • FM Application:13 Advance
  • Platform:Cross Platform
  • Skill Level:Intermediate
  • Time Online: 1d 22h 59m 38s

Posted 23 September 2010 - 06:58 PM

Hi Jerry,

Thanks for your reply.

I dont see the actual hosting as the problem, but more the outsourcing of the technical support, managing the licensing etc.

Cheers,
Greg
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