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#1 Greg Hains  apprentice

Greg Hains
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Posted 22 September 2010 - 06:19 PM

Hi.

This is a big question, and I'm not sure where to start - despite numerous searches on the web.

I have a package that is almost ready to be distributed to companies/users in that induftry that could use it. I would be looking for a company that does the technical support, hosting (etc) for it as I cannot see myself havig time to answer all questions - although happy to work on updates and enhancements.
I understand there would be fees involved.

Does anybody here (or out there) do this sort of thing specifically for Filemaker?

Cheers,
Greg
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#2 JerrySalem  journeyman

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Posted 23 September 2010 - 07:16 AM

Greg,

I think most people in this situation would hire an assistant for technical support on the phone, and handle email yourself.

As for hosting, I you don't already have a web presence, then use someone who advertises on FMForums!

Jerry

PS, Good Luck! and don't worry, there will be Updates and Enhancements :
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Jerry Salem
IT Solutions, Inc.
--
If not now... When?

#3 Greg Hains  apprentice

Greg Hains
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Posted 23 September 2010 - 06:58 PM

Hi Jerry,

Thanks for your reply.

I dont see the actual hosting as the problem, but more the outsourcing of the technical support, managing the licensing etc.

Cheers,
Greg
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