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Strange Japanese (?) characters appearing

mac os lion

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#1 OFFLINE   Pixcels  newbie

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Posted 23 January 2012 - 02:11 AM

Hi everyone and excuse me please if I seem ignorant of the inner workings of Filemaker.
I stuck together my database a couple of years ago when my brain was younger, fresher and it took me the best part of 2 months !!

We use it for writing invoices and creating quotations for my wife's business.
It has worked absolutely brilliantly and I think FM is a wonderful bit of software.

However I have just upgraded my wife's computer to Mac operating system OS10.7 (Lion) and suddenly a strange thing seems to be happening.
This only happens on her computer and not on mine running OS10.6.8.

When she uses one of the little drop down calendars to insert a date it begins fine but when the date appears on the page the year appears is in Japanese/Chinese Kanji characters.
(I have attached an image of the characters)
FM_characters.jpg

I have, of course, checked the language prefs etc in her computer and that all seems ok.

Anyone else had this problem or know of a solution ?

#2 OFFLINE   Vaughan  Mostly Harmless

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Posted 23 January 2012 - 04:04 AM

Check the file for corruption: first save a compressed copy. If still bad then recover the file. Make a backup first.

FMP 9 is was not certified for 10.6, and it's probably broken with 10.7. Download the trial version of FMP 11 (free) and see if it's better on the Lion machine.
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Please post questions to the Forum, not directly to me. Back-up your files before making changes!

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#3 OFFLINE   comment  consultant

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Posted 23 January 2012 - 06:43 AM

See:
http://help.filemake...etail/a_id/9912

and:
http://help.filemake...etail/a_id/9710

#4 OFFLINE   2ninerniner2  novice

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Posted 23 January 2012 - 11:20 AM

The Upgrade to FMP / FMPA 11.0v4 addresses this issue :)

http://forums.filema...osts/bc3653a873
Don't take life too seriously ... nobody has ever gotten out of it alive.

#5 OFFLINE   Lee Smith  *$ time

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Posted 23 January 2012 - 02:15 PM

View Post2ninerniner2, on 23 January 2012 - 11:20 AM, said:

The Upgrade to FMP / FMPA 11.0v4 addresses this issue :)


Did you read the linked Articles that comment posted?

#6 OFFLINE   2ninerniner2  novice

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Posted 23 January 2012 - 02:35 PM

View PostLee Smith, on 23 January 2012 - 02:15 PM, said:

Did you read the linked Articles that comment posted?

Yes, the day they came out! :D ... I had this issue as well with 11.0v3.

Just thought that I would highlight the fact the upgrading to the latest version fixes the issue.
Don't take life too seriously ... nobody has ever gotten out of it alive.

#7 OFFLINE   Pixcels  newbie

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Posted 24 January 2012 - 02:36 PM

Crikey you guys have been busy while I've been away.
Will have to go through the responses and get back to you .
Thanks to everyone for the help.

#8 OFFLINE   Pixcels  newbie

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Posted 26 January 2012 - 01:52 AM

OK guys that does seem to work !
Downloaded the trial version of Filemaker 11 onto my wife's computer (Running Mac OS10.7) and the funny little Kanji characters disappeared.

But, and it's a big BUT, it will cost me £155 GBP  to upgrade from FM9 to FM11 !!
That's a lot of money to just fix some odd characters appearing on our invoices !?

Is there not a simple workaround ?

#9 OFFLINE   Pixcels  newbie

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Posted 26 January 2012 - 02:01 AM

Oh by the way I did try to do the workaround listed in http://help.filemake...etail/a_id/9912
but as we are working from FM 9 those options do not seem to be offered to me.
(Unless anyone knows differently)

#10 OFFLINE   comment  consultant

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Posted 26 January 2012 - 08:01 AM

The instructions for Filemaker 10 can be applied in Filemaker 9 too. Whether they will work is another question.

#11 OFFLINE   Pixcels  newbie

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Posted 27 January 2012 - 04:27 AM

Thanks to Everyone - that indeed does seem to do the trick. (http://help.filemake...etail/a_id/9912)
My wife sends her thanks too :yep:


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