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About Tsiry360Works

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FIleMaker Profile

  • FM Application
    14 Advanced
  • Platform
    Mac OS X El Capitan
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  1. This error message means that MirrorSync was not able to communicate with our license server for license key verification. You may check that your server has no issue with internet connection. You can test this following URL https://secure2.360works.com to see if you can reach our server. You should expect a page with a message "It works".
  2. Hi Carsten, If you have not set relationships between layouts on MirrorSync config client (foreign key mapping) then the sync order will follow the alphabetic order of the layouts. With relationships, sync order is different and basically MirrorSync will insert/update parent table before children table. For deletion, it is the reverse, children then parent. Thank you. Tsiry Ranaivoarisoa Apprentice Developer tsiry@360works.com
  3. Hi, I created some rules for syncing successfully, but my problem is that if I need to change the rules it does no work and I need to make another initial sync from a new file which is very long in my situation. Is there a way to initialize the rules ? When you say that you created some rules, do you mean you have defined some in MirrorSync customization scripts? Normally, changes made in the scripts should take effect in the next sync without distributing new offline file. Is there a way to create some personalize rules for pull up and push up ? Now if I clearly understand, the personalization sync will ever push up to the server but only pull up according to our rules ? So basically, customization scripts gives you the ability to filter the records that you want to sync and mostly it is defined on the server side. This will filter records coming from the server (pull up). However you can filter records on the client side (push up) but this is rare and it is not recommended to have filterings on both side at the same time. I would like to invit you to read our advanced topics about "Customizing MirrorSync" if you have not read that section yet. Here is the link http://docs.360works.com/index.php/MirrorSync_advanced_topics#Customizing_MirrorSync If you have more questions specific to your solution or you need help on your customization scripts, you can email us at support@360works.com. Thank you. Tsiry Ranaivoarisoa 360Works Support team tsiry@360works.com
  4. Hi Guillaume, Could you submit your log file for more details? You can go to your MirrorSync Welcome page at http://yourserveraddress/MirrorSync/ then use the link "Send problem report and log files" Thank you. Tsiry Ranaivoarisoa Apprentice Developer tsiry@360works.com
  5. Hi Mark, Could you try to rerun the installer? If the issue persists, please email us at support@360works.com with the attached log file "stderrProscTomcatDaemon" located at /Library/360Works/Internal/Logs/ Thank you. Tsiry Ranaivoarisoa Apprentice Developer tsiry@360works.com
  6. Hi Gianluca, Actually, MirrorSync config client runs only on a computer and helps you create the link not to send it to your iPad users. You have to send the link manually using your favorite email communication. Once they have the link, they can download a copy of your file and then open it with filemaker go. Just for your information, the link can be created using the button "Download database" and then "Create link". It will be saved on your clipboard. Thank you. Tsiry Ranaivoarisoa Apprentice Developer tsiry@360works.com (770)234-9293
  7. So if you cannot combine the SELECT criteria to be generic for both cases then you will need 2 configurations as you described.
  8. Hi Jerry, Yes, this is possible with MirrorSync 3, so it is basically a bidirectional client-server sync between FMS and FMpro/Go. For your case, you will have one configuration with a main file server as HUB and Sales Staff/Customers as SPOKE. You will be able to collect jobs from the client devices and then sync back only records that match your criteria by setting up filtering. On MirroSync, you can use MirrorSync customization scripts for sync using XML or you can define a SQL qualifier for sync using JDBC. For more details about that, here is a link to our documentations about customizing MirrorSync. http://docs.360works.com/index.php/MirrorSync_3_advanced_topics#Customizing_MirrorSync Thank you Tsiry Ranaivoarisoa Junior Developer 360Works