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Found 59 results

  1. Hi to All, I am getting Issue from users where they are getting very unusual error message while connect with Filemaker application. i have attched screenshot of that. Currently we are using Filemaker server 14 and filemaker pro 14. All database is installed on FMS 14 and through Citrix platform , they get connected to databse by using filemaker pro 14. But recently i get same kind of issue 3/4 times. They are trying to export something on application and they are getting error alert. I am attaching issue message. also when i checked Event log file, i got warning 30 for that particular user's id that means he is disconnecting his connection."Warning 30 DBXXX Client "ABCDEF server ip addres xxxxx" no longer responding; connection closed. (10) Please help me out. Thanks in Advance,
  2. Hi all, I recently upgraded my Filemaker Server 13 to Filemaker Server 14. To get the new version to install, I had to downgrade my Java8 from u113 to u67 (separately installing the old Java version, not allowing the FMS installer to install Java itself). I also had to fiddle around to make sure it was running the httpd which comes with FMS and not the one bundled with Mac OS X El Capitan. My question is, am I now save to upgrade Java back to the latest version. I'm not anticipating needing to install FMS14 anytime soon, but does the "Deployment" part of FMS use Java, and if so, is it similar fussy about which version?
  3. So our IT group migrated a Filemaker 14 server with a business application that I support. Since the migration, the system response has been horrible. Screens that took about a second to render before are now taking 15 seconds. I have monitored the server and the most significant statistic seems to be network latency. Most of the other statistics seem fine, but latency has gone from 20-30 milliseconds to 800 milliseconds at times. Does anyone have experience with the Scale HC3 architecture running Filemaker solutions? What has your experience been? Are there words of wisdom to make this better?
  4. I had to migrate a Mac OS Mini Server running Mavericks 10.9.5 and Filemaker Server 13 to Filemaker Server 14.0.4 on El Capitan 10.11.6 today. It turned out to be an unpleasant and tiring operation, so I wrote a little manual that hopefully can help and save time for other people running into this situation. Some steps my not be necessary, but the following list describes the road I took, stumbling from one problem to the next. Rest assured that I left out a lot of swearing and three letter words that were also part of the process ;-) Greetings Ernst Backup your databases, stop and de-install any previous Filemaker Server version. The Filemaker 13 de-installer is located in the Extra’s folder on the Filemaker Server 14 installation disk image. Install El Capitan 10.11.6 + updates Do not install OS X server ( yet ) - see the notes at the end of this little manual. Remove the Java version installed with Mac OS - in my case Java 8 update 111. Steps from the Oracle website: In the Terminal window Copy and Paste the commands below: sudo rm -fr /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin sudo rm -fr /Library/PreferencePanes/JavaControlPanel.prefPane sudo rm -fr ~/Library/Application\ Support/Java Install the version required by the 14.0.4 Filemaker Installer: Java 8 update 60 before installing Filemaker. Installer is called: jre-8u60-macosx-x64.dmg After creating an Oracle account and logging in it can be downloaded from: http://www.oracle.com/technetwork/java/javase/downloads/ - Scroll all the way down and click Java Archives - Click Java SE 8 - Scroll down to Java SE Runtime Environment 8u60 - Click Accept License Agreement - Download jre-8u60-macosx-x64.dmg The Filemaker installer is supposed to install this Java version by itself, but in my case it appeared to contain the Java 8 update 31, causing a loop within the Filemaker installer, repeating the process of installing the wrong version. Get Filemaker fms_14.0.4.412.dmg. Use the full installer! In my case installing an earlier version and running the updater did not work - the updater to 14.0.4 hung during installation. Filemaker also advises this but unfortunately chose not to put the full installer on their website, so I had to Phone Filemaker support and supply the original sales contract number. After providing these details they mailed a link to the 14.0.4 full installer. Install fms_14.0.4.412.dmg Because I was planning a co-install with OS X Server App I used port 8080 and 8443 in stead of the standard 80 and 443 during the setup. Also I did not enable web publishing and ODBC/JDBC during installation because I desperately wanted to get the normal services working. Do not start Deployment when the installer finished but click Quit in the finishing dialog. Next step is to stop the server process via the terminal, as per Filemaker’s instruction: type or paste sudo launchctl stop com.filemaker.fms in a terminal window, enter and administrator password when required. In my case I had to restart the Mac and do this last step again after a fresh restart, before the FileMaker Server 14.0.4b Software Patch wanted to run without complaining about the Server being running. Run the FileMaker Server 14.0.4b Software Patch from http://help.filemaker.com/app/answers/detail/a_id/15575 Note that this installer will update your Java version to Java 8 update 66, in my case this went without any hiccups. Log in to the Admin console using the FMS 14 Admin Console.webloc shortcut placed on the Desktop by the installer. Alternatively point your browser to http://localhost:16001 and click Start Admin Console About co-installing with OS X Server version 5.2 I know the true purist warn against this; in this case the server is under a relatively light load, so performance does not seem to be an issue. Getting OS X Server to co-exist with FM Server proofed tricky though. Initially I had OS X Server app installed before trying the last FileMaker Server 14.0.4b Software Patch which caused the installer to hang again. So I had to command-drag to move the Server App from the Applications folder to the Desktop. After authenticating the Mac detects the removal and presumably stops and repatches all services involved. Then the FileMaker Server 14.0.4b Software Patch installed, after which I could put the OS X Server app back, re-login to server, re-enable the services, restart the Mac and finally login to the Filemaker Admin console. Next time I would leave the OS X Server installation as last step; possibly this will be less work.
  5. Hi I'm running FMS server and have daily and hourly backups. I'm not using cloning and I do verify integrity. Today we ran into a major problem were some data was deleted and I wanted to use a backup and restore the data. I moved the backup file to a local machine (away from the FMS and to my local FMA 14) to check if the data we deleted was stil there. But the whole file is empty?! All backups are empty, zero records. The file size is large enough to assume it should be there but there simply is nothing. 0/0 records shown. I'm not cloning for sure! I have made a new rule for backup and ran it right away and the data is still gone! So all 99 rolling backups are useless. I need this fixed as this is absolutely unreliable now. We assumes we had plenty backups, when there is actually no backup at all. PLEASE HELP. ps. Stopping the DB and downloading it results in yellow/red/green icons but I don't see it anywhere. Everything is on Macs and the FMS is running at another location.
  6. Hope someone can help with this issue. I have filemaker server 14 installed on windows 10 ( yes! I know that is not part of the recommended specs by filemaker but it has been very stable for me as I only use it for odd db's when I am out and about from the office) and was working fine no issues whatsoever. I use ports 8080,443 and have port forwarded them through router as well as all the other ports required as per filemaker documentation. All of a sudden it has stopped working. (no! There have been no windows updates) I have disabled all firewalls and Sophos(this really doesnt like server for some reason). I can connect to the server via LAN (ie local network) fine. but connecting remotely has stopped all of a sudden. I use changeip to create a dynamic IP and that is working fine. I have completely uninstalled and reinstalled the server as well. Any ideas as to where i could look to see where the problem may lie? I have tried to connect with filemaker go V13, 14 and 15 and filmaker pro 14 and 15 from variuos machines (no joy) now i am completely pulling what little hair I have out. cheers in advance.
  7. Objective: We want to make the whole solution faster, for both web and local FMPro users. Here's what we are working with: - Machine 1: FileMaker Server 14, Blade server with 512GB ram, 1TB SSD, running Windows Server 2012 R2, intranet connected only, main machine. - Machine 2: iMac, runs Admin Console only. - Machine 3: FileMaker Web Engine 14, Mac Pro with 128GB ram, 1TB SSD, running El Capitan, intranet and internet connected, exclusively for web. - FileMaker file is a single file at 14GB, no data separation currently, containers are stored externally. Let's assume that the file's inner workings are optimized and that we are here to discuss server deployment, server specifications, and server settings. - FMPro simultaneous users: ~100. XML and PHP total Web simultaneous connections: ~50. Question 1a) Would there be much benefit to setting the Server Cache from its defaulted 512MB, to 490GB (yes that's GB)? We see 99-100% cache hit when at 512MB. We see consistent 100% cache hit when at 490GB. Disk access is orders of magnitude less when cache set to 490GB, almost none. Question 1b) Would there be any penalties associated with the above setting? For example, we've heard that regular backups would be missing the latest data changes unless the Progressive Backup feature is used. We've also heard that should the server crash, more data would be lost (except for the backup, of course). We've also heard that FileMaker Server has to use more CPU time to "manage" such a large cache, resulting in less performance, not more. Any of this rung true? Any other penalties to consider? Question 2) Would breaking the file up into data separation model, smaller chunks, net any performance benefits? Question 3) If using a smaller Server Cache (say, back down to 512MB), would the system benefit from a RAM DISK (such as RAM-SAN 440) instead of an SSD, and give net better performance than the crazy big Server Cache setting? Observation: 512MB cache makes FMPro clients faster, but web slower. 490GB cache makes FMPro clients slower, but web significantly faster. Observation: FM Inc and one consulting firm tells us to set the cache to 90% of this server's ram capacity. Other experienced developers tell us to "manage" the cache at a much smaller number, paying mind to the cache hit percentage. What say you? Thank you for any insight, folks!
  8. Hello, Our school district has recently started to use Filemaker to automate some student data functions not available in our student information system. I have run into an interesting problem when exporting tables based on found sets. When running the script using the server Schedule Scripts function, the export table seems to be ignoring the found set I have created in a layout. I have tested the same script functions in the same order in the client and I get an exported CSV that is based on the found set. Is there something I am missing in regards to context? I have read some of the documentation on the Filemaker site. It seems to state that there is no current context when the script runs, but I am loading a layout which I have then applied a Perform Find and then export using the same table as the layout. Any insight would be helpful. Mike
  9. **This is more of a networking question, but I am applying it to FileMaker Server directly I've got two virtual single machine FM 14 servers under different subnets/buildings that I want to setup to be a hot/cold availability situation. The backup VM is synced from the production every 15 minutes (one of the great reasons to use ZFS filesystem). This server does have a static IP address assigned, but I forgot that I can't use the same IP address under a different subnet. So when the backup server is turned on, it will broadcast to a different IP address. Which isn't ideal, considering it will confuse end users to switch to a different server/IP - I wanted to make this transparent. Unless I move the backup hardware to the same building/subnet, this is going to be an issue that I need help with. Can I use a DNS round robin technique for this situation? I know it's more for load balancing, but if I change the IP address of the backup to something appropriate to that subnet, then I believe it'll work so the end user only deals with one IP. I do also have to consider WebDirect/IIS and an installed certificate. If anyone has experience with this and/or can give me some ideas, I would be very grateful!
  10. Hi everyone, We have a newly deployed OS X 10.10.5 Server with FMS14 installed with only 3 databases hosted, all accessible via Web Direct. Now some of our customers are experiencing difficulties with even accessing our solutions, which we have narrowed down to local network problems at our customers. The problem is, the login window is not showing, and therefore they can't access the databases. Now, the problem is somehow browser based.. I went through the login process with a customer, which was sitting with Windows 8.1 / IE.. Now when trying to connect to the database the customer gets the following message "Failed to load the bootstrap javascript ./VAADIN/vaardinBootstrap.js" I then tried to connect to the database through Chrome, which worked perfectly fine! Is there something I can do for the customer or on our Server, to prevent this message for future customers? Best regards Christoffer
  11. We have Filemaker 14 running in a virtual server on Server 2012 with no problems. Somebody decided to restart the server for what reason we do not know, which of course killed the virtual server and we restarted it. Initially Filemaker server would not start (in services) I figured out the reason why, I moved the dbs_config.xml from the Preferences folder and then fired up the Filemaker server and it started with no issues. We only have 1 problem now, the webdirect does not work, we can see the webdirect webpage and see the databases but whenever when click on them we get the message "Database Not Available" although everything appears okay. Can anyone help on this, thanks Paul
  12. One of our clients has an internal FM server [FMS1] running a solution that we built for them and we have a cloud based FM Server [FMS2] running another solution for them with a smaller dataset that they publish to their own clients Data is periodically pushed to and pulled from FMS2 using server schedules that run on FMS1 and trigger very simple scripts to manage the movement of data This was all running without issue whilst both servers were FMS v14 Last week the client upgraded FMS1 to FMS v15 and since that point in time the scripts have been failing when FMS1 has been trying to update data from FMS2 which is still running FMS v14 Any ideas or guidance or questions ? Cheers Harry
  13. Any experiences on the latest El Capitan upgrade (10.11.5)?
  14. Hi, I posted this 4 days ago on a FileMaker Community Discussion but no one has replied so I'll try here. How does one go about updating the schedules in a standby server so they match the schedules of the primary server? Is it just a matter of running fmsadmin STANDBY UPDATE /thefolderpaththeschedulesresidein? If so, where does the schedules and group file reside (I need info for both Mac & Windows)? Thanks in advance! -Kent
  15. I am experiencing a nasty problem with a Filemaker Server 14.0.4.412 on Windows Server 2012R2. PDF s in a container field don't display, but instead either one of two things happen: 1 on FMPA14 running on Terminal Server (Windows), an error displays 'Security settings do not allow downloading this file' (or something similar, the message is in Dutch). the dialog doesn't display a FileMaker icon, only a yellow warning sign (Windows?). The Terminal server has Acrobat Reader DC installed, which can open the PDF locally. Opening the FMP database with the FMPA locally displays the PDF, both stroed 'in file' and as Remote Container. 2 on FMP14 running on a normal Windows workstation, the PDF is opened in Adobe Acrobat in a separate window instead of being displayed in the container field. We checked ports 80, 443, 16000 and 16001 being blocked on the Firewall (clients and server are within the same LAN). PNG and JPG will display OK, and the PDFs are stored properly, so it seems. Where is this security error coming from? Could it be a problem with Windows Server 2012 not allowing Tomcat Server to run? And if so, what can I do to fix this?
  16. Hello. As you can see on the video, the image upload on server (fmp14 sur Microsoft Windows Server 2012 R2 Base with 64-bit architecture at Aws) is really longuer on Filemaker client (really longuer) than on Webdirect (browser). It's a problem... isn't it ? Thanks for your lights and explanations. André
  17. Hi Guys, Hoping someone can point me in the right direction. My Windows 2008R2 FMS14 just BSOD this afternoon. After reboot, Filemaker services wont start anymore. Trying to manually start the service results in "error 1003: Cannot complete this action". I've rebooted many times. I've cleaned up tempfolders, uninstalled AV (Comodo), all to no avail. I've tried to repair the installation, but that breaks at the point where it tries to start services. I've checked the disk, Ran WSUS and installed the latest updates. Trying to start the server via the commandline ("fmsadmin start server") results in "Error: 10007 (Requested object does not exist)". The Filemaker user used for the service is an administrator, and can login normally. There's nothing much left on the server to uninstall. Nothing changed in the last few weeks. Server has been happy for months. It's a virtual server btw, running on VMWare. Been on there for at least a year. I'm out of ideas at the moment. If anybody has clues, I'd be very grateful. The only other thing I can try is uninstalling FMS and reinstalling from scratch. But, I want to preserve the schedules that have been setup. Is there anyway I can back those up from the cli? Alternatively, where are they stored? Thanks heaps for any ideas!
  18. LS, I am running FM script below as a schedule. The script runs fine in this form. On FMserver it gives me an error. I am probably overlooking something to easy... Regards, Joost --- Set Error Capture [ On ] Allow User Abort [ Off ] Go to Layout [ “Entry” (CONTACT) ] Enter Find Mode [] Set Field [ CONTACT::contactnr ; "<100" ] Perform Find [] If [ Get (FoundCount) > 0] Send Mail [ Send via SMTP Server ; No dialog ; " ] Else Exit Script [ Result: 0 ] End If
  19. I'm having an issue with external authentication lately. I'm running FMS 13.0.10.1004 on OSX 10.9.4. Intermittently external authentication seems to not let users in to the database. The server doing the authenticating is sitting right next to the filemaker server. Both on the same network. When I go to System Pref. > Users & Groups on the filemaker server, the network account server is green and appears to be connected. I then do various things in FMS, turn the database server off/on, Go to Database Server > Security > Client Authentication and toggle the accounts dropdown from "FM and External" to "FM Accounts Only" and back again...THEN everyone seems to be able to get back in. Any idea what my issue is?
  20. Can any one please help clarify something for me. If we have 15 users connecting to a FM server which is loaded on a dedicated windows 2012 server do I need a windows license for each of those users? They will only be connecting to FM server through remote connection over LAN - NOT logging into the server as a windows user in any way, shape or form. Someone told me I would need 15 windows user licenses for this - BUT they aren't familiar with FM server. Can anyone please confirm? Mark
  21. Hi everyone, in the near future we would like to connect our first office with a new one, some 300miles from the first. We are running a FMS14 server and the clients are connecting via FMP. Currently I am looking into a dedicated line from Telekom that is providing a dedicated LAN connection between the two offices (called LAN connect or Ethernet Connect). They have different bandwidths, starting at 2,5Mbit/s to 5 MBit/s and going up to 10GBit/s (unaffordable obviously). Has anyone done tests with a line like this and experience with performance? I am not looking into the usual tweaks that can help WAN performance (unstored calcs etc), I would be really interested in what a dedicated Ethernet line does compared to a fast Internet connection. Furthermore- where could I look at the server to calculate the actual needed bandwidth of that line? I tested using FMS14 on an EC2 machine with a fast internet connection (the EC2 M4 Extra Large) connecting with a 50MBit / 10 MBit Internet connection but was not happy with the performance. Thanks for your opinions.
  22. Hi, I have a strange type of issue. I tried a lot but sorry could not be able to solve. I have Filemaker Server 14 Running on mac environment. Also I have users running Filemaker Pro 14 and I am running Filemaker Pro Advanced. I am written a script to send email with invoice attached. Script works fine on my computer with FMPA but when user are running, it is not attaching pdf. I tried saving file with get(DocumentPath), get(TemporaryPath), GetCurrentDirectory custom function etc. I think I tried all ways but sorry could not be able to resolve this issue. Can you please guide me what the wrong I am doing. ----------------------------------------------------------------------------------------- Show Custom Dialog [“Warning” : “Are you sure? You want to send account from to this client?” Set Variable [$cliid ; value: tbl_client::_kp_id_company] Set Variable [$compn ; value:tbl_client::company] Go to Layout [“Contacts Form” (tbl_clients_contact)] Set Variable [ $mfpath ; value; Get (DocumentsPath) & “account.pdf”] Export Field Contents [ tbl_clients_contact::AccountsCreation_File; “$mfpath”] Enter Find Mode Set Field [tbl_clients_contact::_kp_id_company ; $cliid] Set Field [tbl_clients_contact::EmailFlag ; 1] Perform Find [ ] If [ Get ( LastMessageChoice ) = 1] Send Mail [ Send Via Email Client ; No Dialog ; To : tbl_client_contact::Email ; Subject: “Account Application” Message “Dear “ & tbl_clients_contact::Full Name&”,” & “¶¶ we have opened a ….. “$mfpath” End if Go to Layout [ “tbl_clients_account_form_status” (tbl_clients_account_form_status) ] New Record/Request Set Field [ tbl_clients_account_form_status::_kp_id_company ; $cliid ] Set Field [ tbl_clients_account_form_status::Company ; $compn ] Set Field [ tbl_clients_account_form_DateSent ; Get ( CurrentDate ) ] Go to Layout [ “Company Form” (tbl_clients)] Show Custom Dialog [ “Info” ; “Account Form has been Sent ?”] ---------------------------------------------------------------------------------------------------
  23. TL; DR: FMS running scheduled script to delete "extra" records, reports success, records not deleted. ----------------------------------------- I had a persistent problem: people opening a database weren't realizing they were looking at other users' existing records, and were inadvertently overtyping them. (More than half the time that people access this, it's so they can make a new entry.) My solution was to have the DB create a new record each time users accessed it (via a certain layout). The empty records aren't a problem (because users only access "old" records through a search function or printed reports), so I wrote a script that searches for, and deletes, empty records. The only goal is to keep the chaff from outweighing the wheat. This has worked fine. When I schedule the script (in FMS 14.0.4.412), FMS reports success, but when I reopen the db on my desk, none of the 'useless' records has been deleted. When I run the same script manually, it runs fine (the records vanish). The account running the script is a Full Access account, and the script has full access privileges. ------------------------------------------- The steps involved in the script are (how do you cut & paste a whole script?) - Set error capture on - Perform find on a calc field (flips from 0 to 1 when all three fields are empty) - delete all - commit - show all - go to last record
  24. I've got an IP thermostat and I'd like to regularly pull the temp using SNMP and insert it into a FileMaker database. I've got a bash script that returns the temp but I can't figure out how to get that data into FileMaker. I've got a script sequence which runs the bash script and then runs a FileMaker script. I was hoping get(scriptparameter) would read the output from the run before script, but it doesn't work. Do I have to write the temp out to a file and then import it or is there a better way? Thanks, Isaac
  25. I am running FMS 14.0.4. I have 16 gb installed ram on a dedicated mac server running 10.9.5 - I'm having 2 problems 1) fmserverd is not responding in activity monitor 2) I have noticed my server using most all of the 16gb of ram even sitting idle - Please help