Insufficiant Memory Erro

[Navigating]

Hi All,

I have a client running FMP 5.5 on a Win2000Pro - She just installed a new printer yesterday (HP Color LaserJet 2550L) and now when she attempts to print anything from FMP 5.5, all that prints is a page with the following info:

PCL XL error

Subsystem: Text

Error: InsufficientMemory

Operator: Text

Position: 193

I had her change the print spooling to "Print directly to printer", that didn't solve the problem. I had her check Preferences > Application > Memory which is set to save to disk every 10 minutes and cashe is 512.

Any ideas?

Thanks, Sheryl

[stanley]

Sheryl:

Can your client print to the new printer from other applications?

-Stanley

[Navigating]

Sorry, I forgot to mention that. But yes, she can print from Word, Excel,etc...

Thanks, Sheryl

[stanley]

Sheryl:

It sounds like a driver issue - I don't know enough about PCL error codes to give you a better answer than that. Perhaps someone else will be able to be of more help.

Has she tried to print a simple page of text - say just a field - as a test?

-Stanley

[chemparrot]

I have this same problem since upgrading to FM7 (on Tiger).

If you print to PDF, and look at the file attributes, it appears that FM is trying to send a copy of the font after each line. As a result, the postscript file is bloated. If you are trying to consolidate PDFs from FM7 (tried it under 8 as well - may be worse, not better) using Adobe Acrobat, Acrobat freezes up when you get to "Consolidating Duplicate Fonts." FM is the only app I am seeing this with, all the apps from, say, Office, are fine.

This is causing me fits - I can't print my reports half the time. Today I tried to print a 20 page report; the printer ignored it (what it does when as it displays "insufficient memory" message). Saved as a PDF from OSX, the size of the file was 10.6 MB. Is this a known issue? Or is there some setting I am missing (I have tried setting the printer to lower resolution, this doesn't seem to help - the problem really seems to be the file bloat because of FM trying to send fonts to the printer that ARE NOT NEEDED!!).