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360works Plastic Java errors


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  • Newbies

We started work this morning, and all our plastic 2 processing is failing with java errors. They have been working well up to now since they were implemented over a year ago.

We run a FM12 server, but all the scripts are run client side. Most clients are FM13, I run FM14 Adv. Everyone is OS X, mostly 10.9, a couple on 10.10. I don't update java unless forced to, so there haven't been any updates to that in a long while either.

What is happening is when we try to either submit a new token stored card, or process an existing stored token:

java.lang.RuntimeException: Could not generate DH keypair

When we try to process a new card payment we get

java.lang.NullPointerException

I've tried updating the plugin to the latest version 2.33 and also Java to the latest Version 8 update 45, but no change to the outcomes.

There hasn't been any change on either the clients or server that I'm aware of.

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  • Newbies

The issue has been resolved in discussion with 360works support. Thank you for looking into it so quickly and providing a fix.

Anyone with java issues, I suggest contacting support, they certainly have a clear idea what is going on.

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