Filemaker 14 crash with hosted file

[doughemi]

My Windows 8 user just upgraded to FMP14.  When accessing a hosted file (built in FM 12 on an FMS 12 server at a hosting service), FileMaker crashes on one particular script. Other users have no problem on Windows or Mac.

She reinstalled FMP14 and reinstalled the FMP14.0.3 update. No help.

This would indicate to me that a preference file might be corrupted, but I have no idea where such a file might be on a Windows machine.

The script is

Enter Find Mode [ ]
Set Field [ AMYA Members::Current; 1 ]
New Record/Request
Set Field [ AMYA Members::MemberType; 7 ]
Omit Record
New Record/Request
Set Field [ AMYA Members::MemberType; 6 ]
Omit Record
Perform Find [ ]
Set Variable [ $$CurrentMembers; Value:Get ( FoundCount ) ] Set Field [ globals::MemberMYcount; Get ( FoundCount ) ]

She does not have Advanced, and is at a remote location 1500 miles from me.

Can anyone offer some clues as to where I should go next?

[Wim Decorte]

try to create another OS account on that machine and try it from there.  That will tell you whether it is something in the user's profile & settings.

[doughemi]

With new OS user account, the same thing happens.  I also had her try using a different FM user account, which also crashed.

[Wim Decorte]

That would indicate that it is something with either FM itself or your file.  Next step is to look at the Windows Application Event log and see what it has to say.

[doughemi]

Here is the Application Event log.  Not being a Windows user myself, it is pure gobbledygook to me.  Can you decrypt it?

Windows application event.txt

[Wim Decorte]

Not information in that.  Typically the event log will indicate what module the crash happened in, which may be a clue...