1 pointI'm considering upgrading my FM servers to v15, mostly for the Top Call Statistics, but also the WebDirect features. To save me some time and effort, has anyone used the Top Call Statistics in a meaningly way and can give a honest review of it? Is it really helpful in any way, and if so, how? Or is it another feature that looks great on the onset, but not very helpful once you start using it?
1 pointNumbered fields are almost always a symptom of inadequate structure. I would suggest you work on that, as it will make a lot of things easier - not just your current problem.
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