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TheFonze73

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About TheFonze73

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  1. Hey D J Thanks for the reply. Yes leads could be allocated to multiple salespeople but only if they are working on different campaigns. Is this what you had in mind? The other issue I have is that the leads table will be holding a large number of records (minimum a few hundred thousand but prefferably 6 - 7 million). I don't know how FM will perform with those numbers. I was thinking that a seperate table for each campaign holding a copy of the leads allocated to it as the number of leads allocated to each campaign will obviously be a much smaller number.
  2. THIS IS THE LATEST IDEA I have a large number of leads / records. I have multiple campaigns (specific product or service being sold). I have multiple clients (people paying us to run campains). I have multiple salespeople selling on one or more campaigns. I have Invoices in and invoices out I have payments in and payments out I Receive Payments from Clients. I invoice clients (For campaigns) I Generate Invoices Out for Salespeople I allocate Clients to Campaigns I allocate leads to various campaigns. (I may need to allocate the same lea
  3. HERE IS THE LATEST I have a large number of leads / records. I have multiple campaigns (specific product or service being sold). I have multiple clients (people paying us to run campains) I have multiple salespeople who could be exclusively selling on just one campaign (more likely) or selling on various campaigns (less likely). I have Invoices in and invoices out I Receive Payments from Clients. I invoice clients (For campaigns) I Generate Invoices Out for Salespeople I allocate Clients to Campaigns I allocate leads to various campaigns. (I ma
  4. I would love some general feedback / advice on planning a database I am currently building e.g. Tables required - relationships etc. The first thing I need to plan is how to allocate leads to salespeople. It is for a small callcentre up to 12 users but may grow to 20+ We are running filemaker Server Advanced 9. (Could be upgraded to 11 if required) Most users are running FMPRO10 or IWP at the moment I have various seperate inbound and outbound campaigns. I have a large number of leads / records. I have multiple campaigns (specific product or service being sold)
  5. Problem solved. The dialplan for trixbox is "from-internal" And the dialecticuser in manager.conf needs to have "originate" added to "write="
  6. Thanks normanicus, the dialectic software you posted the link for should do the trick. I can get filemaker to make a request to the dialectic software through an applescript but I am having trouble getting the dialectic to actually dial the number through my asterisk box. I'll keep you posted anyone with any experience with dialectic and asterisk would be great
  7. Also, is anyone is aware of any other click to dial asterisk / filemaker soulution's for Windoes or OS X?
  8. Hi All, I wasn't sure where to post this. Does anyone have any experience with this plugin "Asterisk Filemaker Plugin 1.1" http://www.mezzo.net/asterisk/asterisk_fm.html Will it work with FMP Adv 10 or 11? I am also running Server Advanced 9. I have tried to implement it without success. Any help would be fantastic. Thanks
  9. Thanks Ron for your quick reply. I'll give it a go.
  10. Hi All, I would like to perform a find in a script then have the script go to a certain layout if any records are found or to a different layout if there are no records found. How do I set this variable? Thanks to All
  11. The amount of time it takes on the search isn't important. Omitting the numbers is important. I am a FM noob and just wanted to be pointed in the right direction. What would the script look like?
  12. A range of phone numbers. Sorry if I was unclear with my terminology
  13. Thanks for the replies. I have a database with about 6 million phone numbers and I am trying to omit the vast majority. I know the number ranges I want to omit because of the exchanges that they are connected to. There are about 8,000 number ranges I would like to omit. I hope that helps. Thanks
  14. Hi All, this is my first post. I need to perform a find which includes over 8000 data ranges. How can I do this without entering each range individually?? I have an all the data ranges in excel already. Any help would be greatly appreciated
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