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sarah360works

360Works
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sarah360works last won the day on April 16 2012

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About sarah360works

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    Female
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    Atlanta, GA

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    http://360works.com

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  1. MirrorSync 2.1 ships with new features for FileMaker 13!   360Works announced MirrorSync 2.1 today, a free update with major improvements to speed, reliability, and ease of use.  MirrorSync is the best way to use your FileMaker database on an iPad, iPhone, or laptop without a network connection. Work on your own offline database at the fastest possible speed, and sync your changes with FileMaker Server when you have working network access.   With this update, MirrorSync 2 is still completely free for a single offline device.   Major speed gains with FileMaker Pro and Go 13! MirrorSync 2.1 is now much faster, especially with FileMaker Pro or Go 13. One customer saw his iPad sync times improve from 30 seconds to 6 seconds with this upgrade - 5 times faster!   Simplified container field syncing with FileMaker Pro and Go 13 MirrorSync 2.1 now uses standard HTTP networking to transmit all files stored as container data. With this new feature, mobile FileMaker Pro/Go users never need to connect as a guest of FileMaker Server! IT administrators will greatly appreciate this feature, as it does not require port 5003 access, making it firewall-friendly, proxy-friendly, and bandwidth-efficient.   Many, many improvements to reliability and sync accuracy It’s taken a lot of work, but we have resolved every single support issue. MirrorSync 2 is being used on a daily basis in countries around the globe for syncing everything from single-table systems with a few records to multi-file solutions with hundreds of thousands of records, and has been deployed on more than 50 new servers per month since launching in December.   Fast and easy sync setup MirrorSync has always been known for its simple setup process. MirrorSync 2.1 continues to make improvements in this area with better validation and easier instructions. If you’re upgrading from version 2.0, all you need to do is run the installer, re-copy the script steps to your FileMaker database on the server, and you’re done! Users with older offline files will still be able to sync without interruption, but they will only get the speed benefits after downloading the database with the new script. If you’re new to MirrorSync, you’ll find that the setup time is often less than an hour from installation to your first sync.   Dozens of other improvements: MirrorSync can now run on Linux while syncing with FileMaker Server on Mac or Windows Added support for FileMaker Pro 10 and FileMaker Server 10 Exponentially faster conflict resolution for large numbers of records Reduced disk space for internal sync data; added ability to manage disk space per device Solved limitation of 64,000 max characters inherent in FileMaker Go More multithreading for faster syncs Better support for international numeric formats Much better memory efficiency during very large server-to-server initial syncs Many other improvements   Pricing MirrorSync 2.1 is FREE for syncing a single FileMaker Pro or Go device (iPad, iPhone, laptop, or desktop) with FileMaker Server. Additional devices are priced as low as $50 each. Purchase today at http://360works.com/filemaker-sync.    About 360Works Located in metro Atlanta, 360Works, a FileMaker Platinum Business Alliance member, has been providing FileMaker-based solutions for 17 years. The company is a leading developer of both shrink-wrapped and custom database design solutions for clients such as NASA, Pixar, US Marines, Make-A-Wish foundation and others. The company is credited for its forward-thinking solutions, dedication and unparalleled client service.   For further information: Jesse Barnum President 360Works plugins@360works.com (866) 662-9185
  2. Plastic2 Error

    Ah! That would do it I'm glad you got it sorted. Please let me know if you need anything else!
  3. Ugrading from Email 1 to Email 2

    Hello Holly,   An upgrade to Email 2 for a single user would be $49, workgroup costs $95, and enterprise upgrades cost $149.   You can purchase an upgrade by plugging in your old license key at:   https://secure.360works.com/360Store/WebObjects/360Store.woa/wa/add?product=EMAILPLUG   Let me know if you have any other questions! Thank you, Sarah Mulligan Marketing Coordinator 360Works
  4. Plastic2 Error

    Hello,   It looks like you're trying to create profiles that already exist. You'll need to supply unique information for the profile creation, else Authorize.Net detects a similar profile and prevents you from creating duplicates. Could you verify that you're creating unique profiles? Are you getting this error on profile creation or when running charges? Thanks, Sarah Mulligan Marketing Coordinator 360Works
  5. Initial Sync Error

    Hi Lloyd,   It looks like you're using special characters in your primary keys, and that might be causing some difficulties in parsing the data. Could you please navigate to the MirrorSync page in your browser and click "Report a bug"? This will send us a full log file that might help us better understand what's going on.   Thank you, Sarah Mulligan Marketing Coordinator 360Works
  6.   MirrorSync 2 now available! Featuring faster syncs, server to server, and much more!   360Works is proud to announce the release of MirrorSync 2! MirrorSync 1.5 was selected as the FileMaker Solution of the Year for 2013, and gave everyday FileMaker users the power to synchronize their FileMaker Server files with FileMaker Pro and FileMaker Go. MirrorSync 2 takes syncing to a new level with support for server-to-server synchronization, separate mobile files, field-level conflict resolution, multiple simultaneous device sync, and much more. With these new features, you’ve got the power to take your data with you anywhere, and at our new price points, it doesn’t make any sense not to.   Server-to-server sync   Now, keep all of your databases in sync, even if they aren’t in FileMaker! Avoid slow ESS shadow tables, complex nightly FTP batch scripts, or finicky ODBC drivers, and instead work with a speedy local database requiring no additional setup for the end user. Sync with any combination of two: MySQL, Oracle, Microsoft SQL Server, generic JDBC database, and FileMaker Server. FileMaker Server to FileMaker Server even supports container data!   Configuration is still a snap, as our signature guided process provides a drag and drop interface for mapping fields between disparate databases. Syncs can be triggered manually, or set to run on a schedule you specify. Conflicts are automatically merged at a field level, but if a field is modified in both databases, you can select pre-defined rule sets to determine which is the winner, or be notified by email when this occurs.   Mobile device syncing   MirrorSync 2 gives you complete control over the mobile sync process. You decide whether to distribute an exact copy of your server-hosted file, or design a separate file optimized for mobile devices and use MirrorSync’s simple drag and drop field mapping to match everything up. We’ve also provided detailed customization options for you to add your own record-filtering and editing logic before records are searched, updated, added, or deleted to provide you with total control.   All new conflict resolution   New conflict resolution will automatically merge users’ changes to separate fields in the same record. If there is still conflicting data, we’ve provided an all new interface to pick and choose whose information is correct, or change the information right from the conflict screen. In addition, developers can specify during configuration whether end users should resolve conflicts themselves, only by administrators, or automatically based on rule sets.   Greatly improved performance   Syncing is now lightning fast overall. Some operations, like writing changes to FileMaker Server, are 20 times faster than MirrorSync 1.5. Our testing shows write speeds of 160 records per second for FileMaker server-to-server syncs, and even faster than that for SQL databases. For large record sets, deletion scanning is potentially hundreds of times faster. We’ve tightened up the container syncs, the deletion scans, and much more to provide the fastest and best sync experience for your users. Offline file distribution couldn’t be easier: The re-written download link feature of MirrorSync lets you email your users a simple URL that downloads a highly compressed version of the database, even on iOS.   MirrorSync 2 also features...   Multiple devices syncing at the same time   True multithreaded synchronizations means that MirrorSync 2 lets multiple devices sync to the same server simultaneously. You can now support hundreds of users with offline devices.   Configure sync directions and options on a per table basis   MirrorSync 2 offers customization options on a per table basis. Sync bidirectional, one way server-to-client or client-to-server based on what table the data is in.   Better support for user-visible serial numbers   User-visible serial numbers, such as job numbers, invoice numbers, and P.O. numbers have always presented a challenge in offline synchronized solutions. MirrorSync 2 makes this extremely simple by adding a ‘write-back’ feature, which will store the serial number generated on the server back to the offline file when it is synced.   Even better setup process.   MirrorSync 1.5 had a very easy integration process, and MirrorSync 2 makes it even better. Smarter detection of primary keys and modification timestamps, automatic foreign key detection, simpler layout creation, and automatic schema generation for SQL databases make it a snap to get MirrorSync integrated into your solution.   Pricing? How does “free” sound?   We thought you’d like that. MirrorSync 2 is FREE for syncing a single FileMaker Pro or Go device with FileMaker Server. If you have a remote employee who needs fast access on their laptop, or if the boss wants instant access to the company sales reports on his iPad, you’ll pay nothing to use MirrorSync. Additional mobile device licenses range from $50-$95 depending on quantity, and server-to-server syncs cost between $500 and $1,600 depending on what type of database servers you’re syncing. By popular request, we’ve also added an unlimited device licensing option for a flat $4,000.   MirrorSync 2 is included with the 360Works Portfolio Bundle, which means that current subscribers will receive an additional 10 devices (a $600 value) in addition to the free device license. Upgrade pricing from version 1 is also available.   Download your free copy of MirrorSync now from our website:    http://360works.com/filemaker-sync
  7. Before posting here, please make sure you have updated your plug-ins from 360works.com, your FileMaker, and your Java. Please note 360Works plug-ins require a 32-bit Java Runtime Environment in order to run. FileMaker Pro will prompt you on startup to download the appropriate software if it is not found on your computer. But FileMaker Server has no such prompt, and you may be required to manually download a 32-bit JRE if you do not already have one. On Windows, you will need a 32-bit version of Java 7 from Oracle. On Mac, you will need the latest Java 6 update from Apple. For Mac OS 10.6, click here. For Mac OS 10.7+, click here.   If you continue to experience difficulties, please feel free to post here or contact us at 360works.com.
  8. Email plugin v2 for SMS

    Hello Pierre,   Currently the functionality is limited to where AIM can send SMS. I believe with a custom plug-in it would be possible to use a different SMS service that would support EU carriers, but that would be outside the scope of Email 2. If you're interested in that sort of development, please let me know and I can put you in touch with our project coordinator.   Thank you, Sarah Mulligan
  9. Announcing Email 2: your total messaging plug-in   360Works is proud to announce the release of Email 2! The Email 2 plug-in takes email in FileMaker to a whole new level, sending and receiving HTML or plain text emails with SMTP, POP, and IMAP right from a FileMaker solution. Email 2 brings these great new features: Send email using Amazon Simple Email Service, a product from Amazon Web Services that gives the flexibility of an in-house solution and the stability of a third party email provider. Just like an AWS account, there's no need for an SMTP server with this option. Send Instant Messages and SMS / text messages using AIM Move messages on IMAP servers, or save copies of outgoing messages with new function EmailMoveCurrentMessage Support for POP3 UID reading & searching: A much more efficient way to get new messages from your POP3 and IMAP mailboxes Support for manually specifying message-id for outgoing messages Customizable progress bar New parameter for EmailReadMessageValue reads the raw format of an email  Added EmailReadMessagesFromFile, for pulling messages from an MBOX file or MimeMessage raw file   And so much more! New EmailConnect methods to enable STARTTLS and force trust SSL certificates Automatically zips directories sent as attachments for you Choose to remove deleted messages immediately with IMAP mailboxes Now gives you the capability to specify multiple plain text parts in a single message Improved support for messages containing both inline and non-inline attachments Now supports CRAM-MD5 authentication when connecting to an SMTP server   Ready-to-use sample code     Try all the new features!     Simple and clear examples   For More Information To get access to all these new features, download a demo or purchase an upgrade from 360works.com/email-plugin/. Email 2 is included with the 360Works Portfolio Bundle, which means that current subscribers will receive a Email 2 Enterprise License for free. It can be purchased separately as a $95 single user license, $195 Workgroup license for 10 users, or $395 Enterprise license for unlimited users and FileMaker Server / Web Publishing deployment. Upgrade pricing from version 1 is also available.   Download a free, fully-featured demo or purchase an upgrade from our website 360works.com/email-plugin/  
  10. Hello John,   While Plastic doesn't formally support line item information, you could supply the line item field to a transaction as an additional parameter, and Plastic will send this value to the gateway. Add it in addition to a regular transaction as a key=value pair / additional parameter.   For example:   Set Variable [$result Value: CCProcessPayment( merchantAPILoginID, merchantTransactionKey; chargeAmount; cardNumber; expDate; "x_line_item=" & Payment::Lineitem)]   If you have any questions, please let me know and I'd be happy to help!
  11. Unable to perform operation into Server node

    Hmm, it looks like it's mistaking an update action for an insertion. Could you file a bug report? This would send us a log file so I could see exactly how and what is happening.
  12. Unable to perform operation into Server node

    Hi Daniel,   It looks like something is failing the FileMaker validation. Could you do a search on your iPad and see if there are any duplicates that could be causing this error? You may also have other fields that have validation on them that are failing as well.    Thank you, Sarah Mulligan Marketing Coordinator 360Works
  13. Plastic Error with Authroize.net

    Hello Mark,   You may want to check the account credentials from Authorize.net. From their website:     If you follow the steps above, and continue to experience problems, please let us know and we can continue to troubleshoot the issue.   Thank you! Sarah Mulligan Marketing Coordinator 360Works
  14. Hello!   Under File > Manage > External Data Sources, you'll find the "source" that MirrorSync points to when uploading and downloading containers. You should have an external source and an internal source, and can double check the domain names of both. To make sure that all your ports / domain names / etc are correct, try opening the database that's hosted on the server from the external machine. If you can open the file as a guest of FileMaker Server, all your ports and domains should work fine. Double check those data sources, and let me know if they are matching what you're using to log in with.   If you are still experiencing problems, please don't hesitate to contact us- we'd be happy to help you troubleshoot the issue!   Thank you, Sarah Mulligan Marketing Coordinator 360Works
  15. Initial sync script error

    Hello Daniel,    It seems like MirrorSync may have outdated information about your database. If no changes have been made since you downloaded the file, try opening the MirrorSync configuration client and editing the configuration. Page through by hitting next until you reach the screen where you can copy the scripts. Recopy the script and update the MirrorSync script to have the correct fields.    And as far as renaming the file name-- that doesn't have any affect at all, so no worries there.   If you continue to experience difficulties, please let me know and I'd be happy to help troubleshoot further.   Thank you, Sarah Mulligan Marketing Coordinator 360Works
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