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About mbarrett65

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Profile Information

  • Title
    Senior Director, Customer Success
  • Industry
    Tech Media
  • Gender
  • Location
    New York, NY

FileMaker Experience

  • Skill Level
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform

FileMaker Partner

  • Certification
    Not Certified
  1. I have a user in the latest version of Web Direct who continually gets kicked out -- he can't even log in now in Chrome or Safari. He's cleared cookies and cache. The problem had gone away for some weeks but then it recurred today. This is the error message he receives: Any ideas?
  2. Webdirect page refreshes

    I have a report in web direct that shows a list of records. An issue I'm having is when the report includes enough records that the page scrolls, when I change the value of a field, and then click to another record, the page refreshes and leaves me at a different place in the list of records. Not very good from a user perspective. Is there anything I can do to prevent the page from refreshing or does that just happen when the browser sends the changed record info back to the server?
  3. RAM required for FMS16

    Mike, thanks for your response. It is the server that users are accessing, so I would call it a production server. Thanks again, Mo
  4. RAM required for FMS16

    I just installed Filemaker Server 16 on a server with 4GB of RAM; it seems to be running fine. However, in reviewing FMS16 documentation, I see that the minimum specs for RAM is 8GB. How concerned should I be about this? https://www.filemaker.com/products/filemaker-server/server-16-specifications.html Thanks for any comments.
  5. window maximizes in FM16, didn't in FM15

    Thanks for the reply and sorry for the late acknowledgement. I checked your suggestion but that didn't seem to be it. I had some maximize script steps to compensate for how pop-ups open in Windows. Now that behavior mimics the Mac OS. I do seem to notice it maximizing in some other instances, too.
  6. I'm running Filemaker 16 and Filemaker Server 15. In my Webdirect report with subsummaries, there are seemingly random horizontal lines/rules that don't appear in when the report is viewed using the client software. I don't see anything in the layout that would cause this. Any ideas? Below are screenshots. Thank you. Webdirect view: Client view:
  7. When I launch my solution in FM16, the window is maximizing. This doesn't happen in FM15 and I can't see anything in my opening scripts that would cause the window to maximize. Any ideas?
  8. WebDirect -- how secure?

    Thank you for these tips, much appreciated!
  9. WebDirect -- how secure?

    Thanks for your response. I think they felt the browser access via ports 80/443 would make the DB vulnerable to hacking.
  10. WebDirect -- how secure?

    I currently have a Filemaker 15 solution running on Filemaker Server 15 Advanced. We are currently accessing the solution on Webdirect via VPN connection. I would like to open ports 80/443 so that users could access the solution without connecting to VPN. However, my IT department has flagged security concerns. My question is how real the security concerns are. I know that Filemaker Server 15 Advanced should be encrypting the data. Would that make a non-VPN connection secure? Thanks for any advice.
  11. I see, many thanks for your reply and insights!
  12. Thank you for your response, just seeing this today. To open ports 80/443, would I contact my IT department and/or is there anything I should do in Filemaker Server configuration? Thanks again.
  13. There are two IP addresses I use to access my FM solution on FM Server -- for the first, I need to be connected to my company's VPN and for the other I don't. However, I'm only able to access the file via WebDirect using the one with VPN, but not the other. xxx.16.xx.36/fmi/webd -- requires VPN and works. xx.xxx.118.36/fmi/webd -- non-VPN and doesn't work. Any insights into why only one of these IP's works for Webdirect while they both work for client access? Thanks, Mo
  14. 0 and 1 showing in value list on filtered portal

    Thanks for your reply, much appreciated, and sorry if I'm not being clear. The fields being used are a global and a calculation -- the calculation result is set to Text, though. It does seem that you are onto something with IsEmpty returning 1 and 0, thank you for that insight. I have been working it some more and recreated my fields and now it is working as expected without the IsEmpty line. Thank you again!
  15. I'm using a field-based value list in conjunction with a filtered portal based on a relationship. The filtered portal seems to be working fine. However, "1" and "0" are showing in the value list though neither of those values are in any records. Issue #2 is that unless I include "IsEmpty (fieldname)" in the calculation field used in the relationship, all my portal fields have to contain data or the record doesn't show in the portal. In other filtered portals, I've never added "IsEmpty" to the calculation field and records have shown in the the portal regardless of empty values (see yellow highlight in screenshot). Thanks for any insights on these two issues.

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