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sfpx

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About sfpx

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    member

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FileMaker Experience

  • Skill Level
    Intermediate
  • FM Application
    16 Client

Platform Environment

  • OS Platform
    Mac
  • OS Version
    10.11 el captain

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  1. It's ms 4 I know it's an older version and we plan to upgrade in the upcoming weeks/months but we never had this problem before and out of the blue it has started doing that this week. I'm quite worried about it and I would like to understand what can cause this (not sure I understand the error message) By looking at the logs it happened on about 2-3 tables for 2 users so far. Is this a known bug of ms 4 that has been fixed in a more recent version ? Anyway ms 4 still works well and we never had this error before.
  2. Started to have this error out of the blue this week. This resulted in record deletions on the device (thankfully not on the server). I had to force full deletion of the app + initial sync for 2 users so far. This is quite a huge bug. What can cause this exactly ? We haven't touched anything related to the tables affected.
  3. A little more info about the issue When the pdf file is inserted in the device you can see this info in the container attributes [General] Filename: .pdf Storage Type: Embedded MD5: FAE885A65D413D76CE03826013DCA437 File Size: 24038 Internal Size: 235318 External Size: 0 External Files: 0 [Image] Width: 792 Height: 612 If I take the .fmp12 from the device and load it in filemaker pro, I still can see the same attributes and the container preview. On the server, after a sync, the container [image] attributes are no longer there and the container will not preview the pdf file .
  4. User inserts pdf on the offline device. The container is set to Optimize for Images User can see the first page of the pdf in the container (as an image) After the user synced, the same container field on the server will display the file name instead of the image of the first page. Is there a way to fix this ? P.S. Mirrorsync 4
  5. We are currently using mirrorsync 4 with 50 devices. We wish to update to mirrorsync 6. When we tried the upgrade button on the order page we were told our license expired and can not be upgraded. Does that mean we must pay for another 50 devices ? What's the process of updating from an expired license (with devices) to mirrorsync 6 ?
  6. Hi Wim, We had a bit of discussion about this in the filemaker forums. The database can be opened using the "option" command. Filemaker then "repairs" the db. No recover needed.
  7. I used mirrorsync and fms17 without any database corruption for a full year (and fms16 for a year too) Since I upgraded to fms 18 the database got corrupted twice. Both times there was the sequence of events like this example of yesterday 9:48 PM a user seems to cancel a sync User canceled action (JDBC URL: jdbc:fmp360://mysite/mydb, SSL: false / SQL statement: SELECT _gSync1, lastErrorMessage FROM MirrorSync WHERE -script='MirrorSync (HeliCloud)' AND -script.param=? / SQL params: [doServerAction One minute later the user retried Error 802: Unable to open f
  8. I have a small bug in my app, not related to mirror sync that make the users land on a sync layout. My main mistake was to use the sync layouts in some of my non sync related scripts. So basically , while I'm investigating how some of the users get stuck there I would like to put a button over all the sync fields that would get the user back to the main menu. Is it safe to put a button over the fields of the sync layouts ? I would guess so but better be safe than sorry.
  9. Sent you a log today (ticket 74662) We got this error message a dozen of times today. The error stops the sync process but if the user syncs again right away it will go through without an error message.
  10. I have some problems importing the Mirrorsync data onto the new server 1.Installed Mirrorsync on the new server 2.Imported the configuration 3.Copied the SyncData4_MirrorSync folder from the old server to new one When I try to sync I get the following error Solution ?
  11. Thanks Jesse. I actually filed quite a few problem reports with logs. The problems are really really weird and I am under high pressure to fix them (we have 26 devices and a lot more are waiting to be added) I also had the strangest thing happening today . A user got records created with primary keys corresponding to other records from other tables. Example: Table "Days" A record was created with an UUID of the table "reports" (5DFB1DC6-FA48-384C-9EE5-46CA40EECF5B) that was not even to be synced to that user. That data inside that record was copied from
  12. I don't know what's going on but today, each record created on the device is being duplicated (on the device) after the sync to the server. I haven't changed my mirrorsync config or custom script. What I did though was to try to install the ssl certificate. I was successful . Tried a sync with no creation ...looked fine to me. I then created a record and got the duplicate. I then disabled ssl in the filemaker server 16 admin console and rebooted the server. I started from scratch with an initial sync. Looked fine. Created a record , synced and got the d
  13. sfpx

    Logs

    Awesome. Thanks Jesse.
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