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soundsessential

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About soundsessential

  • Rank
    newbie

FileMaker Experience

  • Skill Level
    Expert
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform
    Mac
  • OS Version
    Sierra

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  • Membership
    FileMaker Business Alliance

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  1. soundsessential

    Java Pointer Exception when opening MirrorSync

    Thanks Junior. I’m in touch with Sean about this issue. I’ve sent him some log files.
  2. I went to update my configuration today. Everything has been running fine, we're just doing some updates. MirrorSync was open and when I tried to get past the screen where it says "make tables etc" I got a java.lang.NullPointerException as per the attached. If I try to submit a bug I get another error as attached. I have rebooted and now as soon as MirrorSync is opened I get the same error. I have tried to reinstall, uninstall etc, all to no avail. Any ideas? I need to try to fix today before the work week for the users starts very early tomorrow. Thanks
  3. soundsessential

    Can't Find MirrorSyncUpdater.fmp12

    Thanks for this. Yeah I didn't set up a new configuration after updating to 4.008113, just used the existing one. I was hoping to avoid having to do this and then redistribute the file to the iPads but perhaps that's the next step.
  4. soundsessential

    Can't Find MirrorSyncUpdater.fmp12

    I'm having this issue. I had version 4.0032 installed and I was getting this error message after changing the database version value and hitting ok to download a new copy of the database. I just installed 4.008113 over the top of the previous version, issued a new download link, used that link to get a new version of the file on the iPad, sync'd, then changed the database version value and I still get this message. Is the updater file just missing from a container field in the MirrorSync table? If so, would it be possible to get this file to put it back in there? Thanks
  5. soundsessential

    Attachment file names: Mail Attachment [2]

    It's a plugin error but it's not capturing the EmailLastError. The $result = 0 but EmailLastError is empty. I think I've seen this before when it's all bundled into one Set Variable rather than each step broken out. Do I just need to set each step one by one? Hey Ryan - don't worry, I set the attach steps as separate set variable steps and it works ok now. That's fine for my purposes. Thanks for you help.
  6. soundsessential

    Attachment file names: Mail Attachment [2]

    Thanks Ryan. Turns out the answer is no, it's not happening consistently! I just set up a test record and tried it and it's now working fine. I had the user try it and it worked fine. Let's put that one down to a little gremlin that has gone away. However, they are now reporting that if one of the container fields is empty that they get an error, despite the code above trying to say if the field is not empty then attach the contents else do nothing. Is there a different way of handling this in one script step? All this does happen in one Set Variable step, from EmailConnectSMTP through Create, Set Body, AttachFile (x3 as above), Send and Disconnect. Do I need to trim the result or anything? Thanks
  7. Hey We just updated a client to FM16 and got the latest plugin version downloaded. The client sends an email to customers with multiple PDFs attached. These PDFs are held in container fields (local not external), so the code is this: If ( not IsEmpty ( COR_CustomerOrders::PDF_DeliveryOrder ) ; EmailAttachFile( COR_CustomerOrders::PDF_DeliveryOrder ) ; "" ) and If ( not IsEmpty ( COR_CustomerOrders::PDF_PickUpSlip ) ; EmailAttachFile( COR_CustomerOrders::PDF_PickUpSlip ) ; "" ) and If ( not IsEmpty ( COR_CustomerOrders::PDF_AWB ) ; EmailAttachFile( COR_CustomerOrders::PDF_AWB ) ; "" ) They reported this morning that when the email dispatched, one of the PDFs attached was named as per the file name with .pdf on the end, but the other two ended up being named "Mail Attachment[2]" and "Mail Attachment[3]" without extensions to the filenames. For full disclosure, I check the container attributes for the 3 files being sent: The two unnamed ones are like this: Filename: Untitled.pdf Storage Type: Embedded MD5: E2F43468863A77CECA78D14746AC45D3 File Size: 102344 Internal Size: 247104 External Size: 0 External Files: 0 The one that was correct is like this (note the filename) Filename: 201711172305 (dragged).pdf Storage Type: Embedded MD5: C91D7D63A73F514F926E0C4FC08AF49D File Size: 108174 Internal Size: 528790 External Size: 0 External Files: 0 Is there any reason for files named Untitled.pdf to be handled differently? Is it because they are the same name and getting attached to the same email that this happens? Thanks
  8. soundsessential

    Using SMTP server to dispatch emails

    Thanks again Jesse. I found the section in the xml file and added the credentials etc. However, the email system uses port 587 TLS. Can this handle that? I know it's trying to work because the usual sync notice emails have stopped coming in. I've tried putting SMTPS, ESMTPS and STARTTLS in the transport value but none of them seem to be working. I know that the email system is accepting emails from the server because notifications from the FM Admin Console are set to go out using exactly the same details. Any tips or logging that can be turned on to see the issue would be greatly appreciated. Thanks.
  9. Is this still the current method to switch email dispatch about success/failure of syncs to use a specified SMTP server? Many thanks.
  10. soundsessential

    Multiple Users One Device

    Thanks Jesse. I'll test it carefully.
  11. soundsessential

    Multiple Users One Device

    Hey Just been digging through the documentation in preparation for install. Excellent work on that front by the way. I've seen the section on multiple users and one device and the recommendation that each user has their own copy of the file on the device. I wanted to check to see if the following is true, whether the same file can be used with different people logging in to the same file with their own user account: All users belong to the same privilege set All users have access to all records - there are no filters/scripted found sets to limit different users and in the privilege set the Record setting is Create, edit, delete in all tables. I'm not sure if anything else would need to be true as well. If this were possible then would there be any additional recommendations such as force a sync when the user logs in before anything else happens? Many thanks Duncan
  12. soundsessential

    SMTP Connect Fails - Mac only over SSL

    For others coming across this issue, Ryan's response above and his inkling were correct after examination of the logs. If you have this issue, please contact 360 Works support using the details Ryan supplied above for further assistance. Many thanks to Ryan for helping out in a very timely manner.
  13. Hey A client is having an issue with the email plugin. Up until just a couple days ago, everything was working fine. Then they started experiencing SMTP connect failures. The connect code is: EmailConnectSMTP( "smtpout.secureserver.net:465" ; "[emailaddress]" ; "[password]" ; "ssl=1" ) Pretty straight forward. It's Go Daddy hosted email. This has worked for months. I tested on two different Macs in different locations and the same issue, where previously this worked as well. I tested on a PC and it worked fine - odd. Why would it work on a PC but not on a Mac? I checked my client's Mail program on their Mac, and it is using 465 and SSL to send out and that sends out fine. So I removed the SSL attribute from the code and changed the port to 80 (per email set up instructions) and it sends out fine. I tried a different email account that uses 587 and TLS and that worked fine from the Mac. So, the issue seems to be that when using 465 and SSL on a Mac with this email server and the plugin, it fails. But change any of those attributes and it works. Nothing has changed on our side, so I'm assuming the email server has been adjusted to some small degree. The only thing left that I can think of (and differences between what I see in the Mail client and plugin attributes) is the password type is not specified when using EmailConnectSMTP. Of course it's not when sending from a PC either and that works... I've looked at the plugin logs and I see it failing but the detail is not meaningful to me. Anyone come across this issue before? Any ideas on further troubleshooting? Many thanks. Duncan
  14. File Name: Filemaker-Skype-Demo.zip File Submitter: soundsessential File Submitted: 22 Sep 2013 File Category: Samples FM Version: 12 A couple of weeks ago, we posted our solution to cross-platform Skype calling from within a Filemaker database. We were pretty pleased with it for our database solution as it allowed us to utilize our Skype subscriptions directly no matter whether we were using a Mac, PC or iPhone. But it wasn't quite perfect. So, we've worked on it some more and now it will send a SMS from Skype, and if you're on an iPhone it will send a SMS using the Message app and make a call using the Phone app. Check out the solution attached, and a PDF of the script as well as the attached demo file are available here: http://www.soundsessential.com/blog/42-information-technology/filemaker/72-filemaker-pro-cross-platform-skype-part-2-sms-iphone-calling Again, hope this helps with your solutions. Click here to download this file
  15. soundsessential

    Filemaker-Skype-Demo.zip

    Version

    161 downloads

    A couple of weeks ago, we posted our solution to cross-platform Skype calling from within a Filemaker database. We were pretty pleased with it for our database solution as it allowed us to utilize our Skype subscriptions directly no matter whether we were using a Mac, PC or iPhone. But it wasn't quite perfect. So, we've worked on it some more and now it will send a SMS from Skype, and if you're on an iPhone it will send a SMS using the Message app and make a call using the Phone app. Check out the solution attached, and a PDF of the script as well as the attached demo file are available here: http://www.soundsessential.com/blog/42-information-technology/filemaker/72-filemaker-pro-cross-platform-skype-part-2-sms-iphone-calling Again, hope this helps with your solutions.

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