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ryan360Works

360Works
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ryan360Works last won the day on November 20 2019

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About ryan360Works

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    360Works Support

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    Expert
  • FM Application
    17

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    Mac
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    High Sierra

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  1. This was answered in a support ticket but wanted to post my response incase others had this same question
  2. I think that it is FileMaker and not MirrorSync that is reformatting the number. I say this because I set up a number field and changed the formatting for it to match what you specified in your last post. When I enter "1,419" into the field and click out of it, FileMaker reformats the number to "€1.419,000". I have attached the file that is doing this, please check and see if you also see this behavior. Perhaps the machines your are syncing with are in a different locale that use a comma (,) as a thousands separator instead of a decimal (.) ? NumberFormatTest.fmp12
  3. Ok thanks for the clarification. I will see if I can reproduce this.
  4. Hi Carsten, Are the values in the hub file supposed to read as "one thousand four hundred nineteen Euros"? or are they decimal numbers like "one point four one nine Euros"? If it is supposed to be thousands then I think the reason you are getting decimal numbers instead of thousands in your offline files is because those fields are formatted with the system default for numbers where the the decimal separator is a comma (,) so when "1,419" is being inserted it is seen as decimal not the intended thousands. The reason they are not changed when connecting directly to the file is because those values were explicitly typed into the file so the formatting won't get changed. How is this number field formatted?
  5. Hi Doug, ScriptMaster 5.3 does not use the Java that is installed on your system so removing or installing them will have no impact on the plugin. Rather, upon the first time ever initializing, the plugin will download a JRE and use it exclusively. Initialization issues are typically caused by issues with this download. Please see my response on Dec. 13 2019 in this thread for instructions on how to remove the JRE and install it manually. If this does not resolve the initialization issue, please send an email to support@360works.com to create an official support case.
  6. Hi LaugingW, OceanWest's answer is correct. Currently Plastic is not compatible with chip readers nor NFC readers. This is because each different reader have their own API and specific gateway that needs to be implemented into the code so we can't conceivably cover all readers out there. We do have plans to support chip readers but I don't have an ETA as to when that will be.
  7. just saw your support ticket, we will continue there.
  8. The Plastic plugin logs may be more enlightening. Please have your client reproduce the issue and then send them to us at support@360works.com and reference this thread. We can look and see if there is more information as to what is causing the exception. See this page for log locations.
  9. Hello, FileMaker Server 17+ is a requirement for MirrorSync 6 so you will not be able set up a sync between FileMaker Pro and FileMaker Go.
  10. Another thing I just noticed is you are not passing in "readonly=false" in the EmailReadMessages call which should throw an error when you try to call EmailMessageSetFlag so I am surprised that the deletion even works the first iteration. Try adding that flag to the EmailReadMessages function calls and see if you get different results.
  11. Hello, Plugin initialization issues are typically caused by issues with the download of the support files that are needed for the plugins to operate. Please follow the instructions here to manually download and install them. If doing so does not resolve the issue, please follow the instructions here to get the initialization logs and send them in an email to support@360works.com. This will create an official support ticket for you and we will be able to look into the issue further.
  12. Is this a typo? If not that might be the issue as "Viewed:True" isn't valid and would be ignored by the plugin which may be throwing off your exit condition for the outside loop
  13. Hello, You shouldn't need to disconnect and reconnect. I was able to set up a nested loop and delete messages in batches without an issue. Are you getting any errors? Perhaps your outer loop isn't getting to the second iteration? On a side note, is there an interface for this mail server? Either something like Apple Mail or web based client like Gmail? I ask because it may be faster and easier to use the interface to delete over a script.
  14. Is there supposed to be an image attached to this post?
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