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FMFun

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About FMFun

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    newbie

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  • Title
    General Manager
  • Industry
    Publishing
  1. I have had 2 transactions that come back with the error "Declined: 15005" - which means the transaction is declined by the card issuer. This is a card not present, simple transaction so the only info being passed is the cardholder name, credit card number, expiration date, verification code and card type. Both customers called their banks and the transaction is being declined in one case because the address doesn't match and the other because the zip code didn't match. This makes no sense because that info is not even being passed in the transaction. Both cards that gave the 15005 error were ran via ICVerify outside of FM and they were immediately approved. Any idea why Plastic can't get them to go through?
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