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Junior360Works

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Junior360Works last won the day on April 3

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About Junior360Works

  • Rank
    member

Profile Information

  • Title
    Apprentice Software Developer
  • Industry
    360Works, FM plug-ins

FileMaker Experience

  • Skill Level
    Beginner
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform
    Mac
  • OS Version
    High Sierra

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  1. Junior360Works

    Post-Sync Hub actions

    Hey there, The best way to troubleshoot customization scripts is to run them while on the layout you are filtering using the data viewer and script debugger. This can often help identify what's going on behind the scenes that is causing your scripts not to filter the way you want them to. If you'd like, if you are still having issues after debugging, shoot me an email and I'd be more than happy to discuss what's going on. My email is junior@360works.com. Junior Perez 360Works Support
  2. Junior360Works

    Scribe Broken? Support Broken?

    Hey Stickybeak, SetErrorCapture doesn't exist as a script step, just as a calculation. Not all of our functions could be ported from calculations into script steps when FileMaker 16 came out, but they can be still be invoked just the same. Try the following line towards the beginning of that script: Set Variable [ $setErrorCaptureOn ; ScribeSetErrorCapture(true) ]; Here's a link to our documentation that describes the function in more detail: http://static.360works.com/plugins/Scribe/documentation.html#ScribeSetErrorCapture I hope that works. If not, please reply to my e-mail and I'd be more than happy to set up a meeting tomorrow. Junior Perez
  3. Hey there, Basically, when using XML, MirrorSync relies on the script steps to perform operations. When using JDBC on a server to server sync, I believe our script steps aren't being utilized at all as all communications occur over JDBC. However, for a Server to Pro/Go configuration, we do rely on script steps to hit FMPro/Go solutions (while using JDBC between the Server and MirrorSync). If your sync is server to server, then you can ignore the inability to copy and paste these steps. Otherwise, we do have to respect that restriction. It's a limitation imposed by FileMaker as to how many steps you can have in one script. I'll see about modifying that prompt to provide a little more information on the nature of script steps' max capacity and MirrorSync. I've known of customers who also opt into breaking their configuration into 2 smaller configurations, though this can be complex. You'd have to make sure the tables in each configuration were not related to tables in the other configuration, as otherwise conflicts can occur. It's not a strategy we currently support, though I've seen it work. Hope this answers your question. If you want more clarification or want to pick our brain about something, please don't hesitate to email or call us at support@360works.com / 770.234.9293!
  4. Junior360Works

    Download Failed

    Hey Rick, What version of MirrorSync are you using? Would you mind updating to this version: http://sc.360works.com/SuperContainer/Files/pro/360/NewMirrorSyncBuild, and then giving it another shot? Also, what version of FMGo are you using? If that update doesn't work, please shoot us an e-mail at support@360works.com or call us at 770.234.9293 and we'll get this figured out. Junior Perez
  5. Junior360Works

    Scribe Fehlermeldung beim Excel öffnen

    Hey Christian, We recently identified that with the latest version of Excel, whether it generates a file or seemingly just touches it, the file becomes unloadable by Scribe. I'm assuming it's manipulating the file formatting in a way that causes our plugin to not be able to parse through it correctly. Our Scribe developer is aware and will be working on this issue. I'll post back on this Forum when we come up with a fix. If you'd like, please shoot me an email (jperez@360works.com) and I can alert you directly when everything's been resolved. Thanks for bringing this to our attention. Junior Perez
  6. Junior360Works

    Non-existing support?

    Hey David, Please e-mail me at jperez@360works.com and we'll get your issue taken care of. We're also open right now (10a-6p Eastern Time are our hours) so if you're able to call, please do. We can be reached at 770.234.9293, or if you'd rather Skype I'll provide that information via e-mail. Junior Perez
  7. Junior360Works

    import without deploying

    Hey, Deploy will always move the development file to the production server, followed by a record import to make the dev file your new production solution. If you just want to import records from one solution to another, I'd suggest just using the native FileMaker import function to accomplish this. There's not a manual way to trigger just the import process in Deploy.
  8. Junior360Works

    Error unmarshaling return

    Hey there, I'm interested in knowing who your hosting provider is, what version or MirrorSync they're using, and a little bit about your setup. Assuming we haven't already resolved this issue, would you mind emailing me that info at jperez@360works.com? I'd like to see your logs to get at the bottom of this and we may end up reaching out to your hosting provider. Thanks! Junior Perez 360Works Support
  9. Junior360Works

    Error Creating Profile (auth.net)

    I believe we've seen this and its fix is being incorporated into our next Plastic update. Our developers are working on the update now and I expect it to be out soon. I'll be curious to see if we see this error is the next release (Plastic 3.09). Thanks for bringing this to our attention. I'll make a general post when the release is out.
  10. Junior360Works

    360works email error 55 5.7.60

    Hey Nightwalker, Based on a little digging I did, I get the impression this prompt you're seeing is related to a feature in Office365/Exchange software allowing users to relay e-mails on behalf of other users. I'm guessing that somehow the way this user's account was configured doesn't allow them to succeed with the task they're trying to execute. I don't get the impression this is related to the 360Works plugin. If you want me to take a closer look, or would like to have a developer take a look at this and see what they suggest doing to fix this, by all means please reach out to us at support@360works.com and we can work something out. Good luck, Junior
  11. Hey there, That should do the trick. It appears as though the complaint our plugin had was with null being passed as a parameter, meaning it wasn't being set at all. I'll talk to our developer in regards to whether TestMode should default to a value if not set, or provide some error prompting indicating the issue in plain language. Thanks for bringing this to our attention.
  12. Junior360Works

    AutoUpdate not working

    I'm performing testing with it right now and so far so good. Feel free to check it out and give me any feedback. Here's a link for anyone else interested: http://360works.com/autoupdate/
  13. Junior360Works

    AutoUpdate not working

    Hey Ocean, We have a couple developers working on updating this feature this week. Not only will we make sure it has the latest versions, but users will have options to install from the latest release of multiple major versions to accommodate users with older licenses. Thanks for bringing this to our attention!
  14. Junior360Works

    Mirrorsync java error after power cut

    Hey Jack, Based on the "connection refused" dialogue, I think it's safe to assume some networking issue is interrupting your attempt to access your own machine using an HTTP port. Can you make sure your web server is running? This is usually IIS on Windows machines, or Apache on Mac. Although I'm no networking export, these kind of issues can almost always be resolved by some trial-and-error tinkering. Once your web server is running, and MirrorSync is also running, I imagine the issue should be resolved. You can make sure MirrorSync is running by launching the 360Works Admin.jar which should give you information and control over which of our apps are running. In the event you don't have a web server on this machine, which is perfectly fine, you should still be able to access the MirrorSync landing page by appending port 42424 to the end of your URL request. If you need a little more assistance getting this up and running, please don't hesitate to call us and ask for me directly. I suspect this wouldn't take us too long. Junior Perez 360Works Support, 770.234.9293
  15. Junior360Works

    Long HTML Emails truncating

    Hey Guys, We've done a substantial amount of work on our plug-in framework the last few months and released some plug-in updates over the weekend. Could you try reproducing the issue you've been having with Email plug-in version 3.08, (available here http://360works.com/email-plugin/). If it occurs, please feel free to e-mail me or support directly, ideally with some screenshots and details of what's happening. Attaching your html content would be nice as well to make this easier for us to reproduce. Once I can reproduce it and demonstrate the behavior to our developers, we can hopefully get a quick fix. My direct email is jperez@360works.com, and general support can be reached via support@360works.com I'll be on the lookout for your messages. Junior Perez, 360Works Support
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