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Junior360Works

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Junior360Works last won the day on October 14

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About Junior360Works

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    member

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  • Title
    Apprentice Software Developer
  • Industry
    360Works, FM plug-ins
  1. Correct workflow?

    Hey Guit4eva, Without being an expert in the Data/Separation model, the process you suggest sounds right. If you are adding a table in step 1, make sure to add a new sync layout for that table to your Interface file. If you're adding fields to pre-existing tables on the data file, also be sure to reflect those fields in the sync layout (I think you were implying this in your steps, just being sure). Let me know how it goes. I'm trying to reproduce a sync using a Data/Separation solution, but it may take me until sometime Monday to finish testing. Once I have it down pat, I'll create some documentation on our website for future users. Good luck! Junior Perez, 360Works Support
  2. Error code 10 and MacOS

    Hey Mark, We use OSX internally for the most part. Here's a link to where our documentation discusses how to adjust that timeout. http://docs.360works.com/index.php/MirrorSync_4_advanced_topics#Updating_Timeout_on_Mac_OS_X I'm curious about this issue being relative to your Error Code 10. I see you submitted a support ticket, so I'll message you via your ticket making sure we're addressing any MirrorSync issues you're having. Junior Perez, 360Works Support 770.234.9293
  3. AOL AIM Stops as of December 2017

    Hey Christopher, We're looking into continuing our SMS support via the Trillio API. As to when it will happen, I can't be sure, but comments like yours let us know customers are interested in us maintaining SMS support and will likely impact our development timeline. Once active development is in progress, I'll make a note to communicate it on our website and FMForums. Thank you, Junior Perez, 360Works Support
  4. ScripMaster Plugin "?" Failed to initialize.

    I don't believe Scriptmaster 4.43 should attempt to download any resource files, as it's on our older framework which uses native java calls on your operating system. My guess is you have another one of our plugins that is trying to reload that JRE. Could you try launching FileMaker using Scriptmaster but without the other plugins? Sometimes new and old version don't get along well. If you can, please give us a call and I can try to get your set up working over a screenshare. If I have your environment in front of me and know what your needs are, I suspect I can get this working pretty quickly. Junior Perez, 360Works Support 770.234.9293
  5. Mirror sync 3.17 with Filemaker server 16

    Hey Mikael, You sure can. Most of our MirrorSync 3 users also qualify to use MirrorSync 4, as version 4 was released within a year of version 3, and any MS purchases come with one year's maintenance (free major version upgrades). Feel free to reach out to us if you have any other questions. Junior Perez, 360Works Support 770.234.9293
  6. Invalid parameter binding(s)

    Hey there, What I'd recommend is to send a bug report. Whenever an error occurs, there should be a button to "Send Bug Report" which activates a process that grabs your logs and sends it to support@360works.com. If you don't submit a bug report at the time but decide to send one later, you can still do that from your MirrorSync webpage (usually it's yourserveripaddress.com/MirrorSync). Just make sure to select the same date that the error occurred when sending (you can send logs going back 7 days). You can also include a description about the error and when it happened. Being able to see your logs is the best resource we have to diagnosing what went wrong. We can see the events leading up to the bug, and see the complete stack trace from the error which is helpful as well. If you want to see the logs yourself, they are located at C:\Program Files\360Works\Applications\logs or /Library/360Works/Applications/logs (whether you're on Windows or MAC, respectively). I'll be in touch, Junior
  7. ScripMaster Plugin "?" Failed to initialize.

    Thanks for your logs Anthony. Based on your info, it looks like we're trying to pass a command for Java to start a thread and it's not responding to our request. This is something we have to address as we're sending the command to our own Java environment. I'm pretty confident our current developer build has a more robust interface built to handle unexpected responses and would work, but I'm unable to send out development builds at the moment as some critical code is being reworked. If you need to use Scriptmaster sooner than later, I'd refer you to the most up-to-date version of SM 5's predecessor, Scriptmaster 4, which I'll link here: https://s3.amazonaws.com/com.prosc.store.downloads/360Works+ScriptMaster-4_43.zip It may be a matter of days before a suitable version 5 development build is available. I'll keep you posted. If it's possible the JRE wasn't downloaded and extracted correctly, that could also be a reason. Feel free to call us if you want to speak over the phone and I can double-check. Junior Perez 360Works Support
  8. ScripMaster Plugin "?" Failed to initialize.

    Hey Anthony, Could you reproduce this error and then immediately send us your logs? Here's a link to documentation that walks you through retrieving logs if that's helpful: http://docs.360works.com/index.php/Plugin_log_files Please forward those logs to support@360works.com, which will generate a support ticket and allow us to communicate back and forth with you. If you want, feel free to give me a call if you are available to screenshare and we can troubleshoot on the spot. Junior Perez, 360Works Support 770.234.9293
  9. Error attempting to download new file copy

    Hey There, I believe this issue has been resolved through our support system. Please reach back out to us otherwise! Thank you, Junior Perez, 360Works Support
  10. Primary keys as Calculation

    Hey Mikael, You need a primary key in your solution to get it to work with MirrorSync. However, I'm thinking you can change that field in a way that would allow it to be a functioning primary key. In manage database, can you change that field type from calculation to text, and then go to field options. Under auto-enter, click "calculated value" and specify "get(UUID)". Then you can also click "prohibit value modification during data entry," and in the validation tab click on "unique value." I'm thinking the UUID's you currently have in that calculation field should have no problem casting to a text field when you make the switch. Assuming there are no duplicate UUIDs, it should allow you to click that unique value setting as well. Let me know how that works. If you have any questions, don't hesitate to give us a call or e-mail me. Junior Perez, 360Works Support 770.234.9293
  11. EncryptAES Key Size

    Hey Lewis, I'm in talks with our developers in regards to incorporating this in our plug-in. For the time being, I might be able to send you a beta build. Which operating system are you guys using, Mac or Windows? Feel free to e-mail me at jperez@360works.com with your response and I'll see about changing the JRE download when the plug-in initializes to get you the right one.
  12. Change "Update File" Dialog Message

    Hey Pedrof, In your MirrorSync script, you'll find an area of code that begins: If [not IsEmpty($$newDatabaseVersion)] Show Custom Dialog ["New database version available"]; It's about 75% of the way down the script. I'll attach a screenshot to give you an idea of where to locate it. As you can probably guess, if you modify the text in the show custom dialog parameters, you can personalize it. Hope this helps, Junior Perez
  13. EncryptAES Key Size

    Hey Lewis, Great question. After some tinkering, I got it to work for me. There's a few steps involved which I'll walk you through. First off, we use Java methods to perform the encryption process for us. By default, the Java JRE only goes up to 128 bits (due to some security policy). If you are using Scripmaster version 5, you can swap out a couple of the jar files in the 360Plugin Java library to get it to work (notice that our plugins use this specific Java environment, not whatever version you have installed on your machine). The paths vary by operating system. On windows, they should be in ProgramData\360Works\Plug-ins\jre, and on Mac Users/username/Library/Application Support/360Works/Plug-ins. From Oracle, you want to download the Java Cryptography Extension located here: http://www.oracle.com/technetwork/java/javase/downloads/jce8-download-2133166.html In our JRE folder, replace the two existing jars with the ones you just downloaded located at ../jre/1.8.0_121/Contents/Home/lib/security/US_export_policy.jar. Using Scripmaster modules, I generated a 256bit key (instead of 128) and was able to encrypt and decrypt with it. I also checked to make sure my plaintext matched up after going through the process. Just a reminder that I tested this using Scriptmaster 5 and can't endorse this workaround with previous versions as they have completely different Java frameworks. Should you have any questions about this, let me know. It was a fun learning experience! Junior Perez 360Works Support
  14. Hey there, Do you mind checking to see what version you are using? When you first open the MirrorSync Config Client, it should tell you on the top of the panel (e.g., 4.0006). I think we've sent you custom builds and I'd like to see if there's an issue with that version. If there is, I'll make sure its either already been fixed or get it fixed in the current version. Thanks for bringing this to our attention. Junior Perez, 360Works Support
  15. ETA MirrorSync 4 for 360Works-hosted files

    Hey Doug, Everything should be up and running. Let me know if you have any questions. I e-mailed you a link to your MirrorSync4 landing page where you can download the configuration client. Junior Perez
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