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About Amber360Works

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  1. These are located at the following file path. Library/360Works/Applications/Logs/Zulu.YYYY-MM-DD.log
  2. When auto-sync stops working, please select "Email Log File" on the Zulu Sync Admin page and we can look at the logs to see what caused the sync to fail.
  3. Amber360Works

    "Could not fetch node and hub ids"

    This error is indicative of corrupt sync data. In order to fix this, you can try to Repair the sync data. To do so, right-click on the configuration name in the MirrorSync Config Client and select "Repair SyncData". While the sync data is repairing, no syncs can be executed. Try to sync again after this process is complete. If you still get the error, then you will need to "Reset SyncData". Doing so will require new offline files to be distributed.
  4. If you clear out that field on the hosted database, the users will not get prompted to download a new database version.
  5. Amber360Works

    Can't Find MirrorSyncUpdater.fmp12

    Try the new build from the link below. This should resolve the issue. If not, please let me know. http://sc.360works.com/SuperContainer/Files/pro/360/NewMirrorSyncBuild
  6. Okay. We are working on a fix for this and I will send you a new build when it is available. Can I get your email address so I can send it to you directly? As long as you do not change the "Database Version" field in the hosted database, the users will not be prompted to download a new file after a sync.
  7. Also, what is the file name?
  8. Do you have a multi-file solution?
  9. Amber360Works

    Email From doesn't like Commas

    Hey Jerry, There is currently no workaround for this, but we could make a custom build that would accomplish this.
  10. That is perfectly fine. We can generate a trial license for you whenever you are ready.
  11. Hi Andrew, Our FileMaker Server to FileMaker server configuration type would accomplish this task. If you would like, we can set up a trial license for you. If you are interested in that, then I will need an email address to send the trial license info to. Also, I would like to note that for long distance syncs, XML is typically the better option, over JDBC.
  12. Amber360Works

    Random missing pdf

    Good Afternoon, Any errors would be logged in the MirrorSync logs at the following location: Mac: Library/360Works/Applications/logs/MirrorSync.YYYY-MM-DD.log Windows: Program Files\360Works\Applications\logs\MirrorSync.YYYY-MM-DD.log If you want to send those logs to support@360works.com, or submit a bug report, by going to the MirrorSync launch page and selecting "Send Problem Report and Log Files", we could take a look at them also.
  13. Amber360Works

    Non-existing support?

    Good Afternoon, Zulu is not longer supported by SeedCode. You can reach out to us at 770-234-9293.
  14. Amber360Works

    Error in setting up Mirror Sync

    Put in this URL, replacing your server's IP address for yourServer: http://yourServer/fmi/xml/FMPXMLRESULT.xml?-dbnames If you get Error 959, it means XML Web Publishing not enabled. Re-run the deployment assistant (this is not the same as a reinstall). Be sure to check the box for XML Web Publishing. Then repeat that URL query, and verify that the error code is 0 instead of 959. Once you get that working, MirrorSync should be fine.
  15. Amber360Works

    Server to Server sync speed

    Hey Carey, We are familiar with the issue you’re experiencing. Jesse Barnum, our head MirrorSync developer, made a FMForum post on just this topic that details what’s going on tech-wise when syncing in that direction: https://community.filemaker.com/ideas/2936 Feel free to up-vote this topic in the interest of increasing its visibility.

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