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sean360Works

360Works
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sean360Works last won the day on August 7 2019

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About sean360Works

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    Beginner
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    16 Advanced

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  1. Hello, I apologize for the late reply. Are you still experiencing this issue? If so, please submit a MirrorSync log to us. This can be done through the MirrorSync launch page where you downloaded the configuration client([server address]/MirrorSync) by clicking the link Send Problem Report and Log Files, filling out the form, and submitting. If the behavior occurred on a day different from when you are submitting the log, then change the log date on the submission form to the day when the behavior occurred. If that date is more than 2 weeks prior to the current date, you'll have to reprod
  2. Hello, It is possible to change the background color of a cell. To format the background color of a cell, you need to specify three arguments in the ScribeDocWriteValue call: 1st: cell name 2nd: color 3rd: "background=true" To change the background color of cell H4 to green, you would call ScribeDocWriteValue( "H4" ; "green" ; "background=true").
  3. Hello, Sorry for the late reply. Could you please reproduce the behavior and submit a log file? You can do this from the MirrorSync launch page where you downloaded the Configuration Client([server address]/MirrorSync) by clicking the link Send Problem Report and Log Files, filling out the form, and submitting. Please include in the form body the behavior you're seeing, the layout of the table where the new record is being generated, and the primary key value of that new record. Is the Project layout built on a table that's included in the sync? If not, the MirrorSync script should n
  4. Hello, I apologize for the delay in response. You cannot get header information from emails you are sending, only emails that are in your mailbox. You could possibly move the email to your Sent folder after sending, connect to your email server via IMAP/POP, then pull that email into FileMaker while calling EmailReadMessageValue("headers") on it to get the headers after it's been sent.
  5. Hello, I apologize for the delay in response. What specific fields are you asking about? Are you asking about the modification timestamp fields set for each table that are mapped in the sync configuration? If so, these fields are important for MirrorSync to determine which records have changed state, and what values to update on each side of the sync. MirrorSync maintains sync data against which it compares the modification timestamps to evaluate the latest record states. In the case of automatically merging fields, the modification timestamps are important to MirrorSync decidin
  6. Hello, I apologize for the delay in reply. What version of FileMaker Server are you running? If you are running FMS 18+, you will need to create a signed version of your plugin. Instructions for doing that are in our docs. Go to docs.360works.com, click the ScriptMaster module, and go to the section titled FileMaker 18 Changes. If that does not resolve your issue, please reproduce the error, locate the plugin log file, and attach that to this thread for me to review. The log can be located at the following path relative to the FMS directory: /FileMaker Server/Logs/360Plugin Logs
  7. Hi Nicolas, I apologize for the late reply. If this is still an issue, I'd like to try to reproduce on my end. Could you please create a simple solution that can reproduce the behavior? It should include your e-mail body and the script to send the email?. You can leave the SMTP settings blank as I will apply my own. You can either attach it to this thread or user our support file upload service(https://360works.com/upload/). If you use the latter, please include in your description my name and the link to this thread.
  8. Hello Daniel, Are these the only logs in the ../360Plugin Logs directory? If so, could you please install the current store build of ScriptMaster on your server and restart the scripting engine(command: fmsadmin restart fmse -y). That may resolve your issue. If it does not, please locate the ScriptMaster log file at the path I specified above and send it to me.
  9. Hello Daniel, Could you first try restarting the admin server just in case it's an interface issue. Sometimes the admin console interface in FMS 16 is misleading and doesn't report information correctly. You can restart the admin server by running command 'fmsadmin restart adminserver -y' on the server where FMS is installed. If ScriptMaster is not staying initialized, we'll need to diagnose what is causing ScriptMaster to shut down. If you open the admin console to find that ScriptMaster is not enabled, and restarting the adminserver doesn't change or you try to run a ScriptMaster f
  10. Hello, We currently have no plans to implement that feature from the Auth.net API with Plastic. I can submit it as a feature request and a future version of Plastic may include it. I could also put you in touch with our Project Manager to coordinate some custom development. That work would cost $185/hr to accomplish. Let me know if you're interested in pursuing that option; otherwise, I will submit the new feature request.
  11. Hello, Could you please reproduce the issue, then locate the stderrProscTomcatDaemon logs, and either attach them to this thread or email them to our support service(support@360works.com) so that we can review what is happening?
  12. Hello, Please go to the Services Control Panel and find the 360Works Service, then stop and start that service. Then go to the 360Works directory in your Program Files\360Works directory and open the 360Works Admin.jar and make sure the service is running (it will say Stop in the upper righthand corner if it is running) otherwise select Start in the upper righthand corner. After insuring that all services are running, run the installer. If you get any errors throughout this process, send the stderrProscTomcatDaemon logs which are located at the following file path C:\Program Files\360Work
  13. Hello Noél, John is correct. Please just install the plugin with extension .fmx if you are using 32-bit FMP. If it still fails to initialize, could you try moving the other plugins out of the Extensions directory to test if there is a conflict between the plugins? If then it still fails to initialize, please look for a log file in the Windows temp directory generated by our plugin at the time the initialization failed. The file will likely have '360Works_ScriptMaster' in the name.
  14. Hi Nate, Yes, the server-to-server sync does implement the customization script if it's a XML configuration. This is best used for filtering at the record level. I think the post is requesting to exclude data at the table level, which could be filtered using customization, but leaving a layout out of the sync for that table would be a simpler and safer solution in that instance. But you are right, that customization script exists, and deleting layouts included in a sync would be problematic. Thank you for your input!
  15. Hello, You won't want to delete layouts or fields from your solution if the sync configuration is set to sync any of that information. It will break the MirrorSync script, and throw a lot of layout/field is missing errors. Each server-to-server sync should have its own configuration. One file can have multiple sync configurations. All you'll need to do is exclude layouts from the sync if you do not want MirrorSync to process them. For example, if you have three servers(FMS1, FMS2, FMS3), each with a copy of the same file, and you want to sync tables A, B, C between FMS1 and FMS2
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