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John F

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About John F

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  1. Thanks Wim and Olger for the advice I downgraded to server 17. It's been over a week and the server has not crashed again. So I am hoping that the problem is solved... In answer to Wim's questions The crash symptoms are: No server hosted FileMaker files can be opened from any work station on the network. The list of open host files on every workstation is empty. The file status for all hosted files is "Open" in the server console. No indication on the server console that there is a problem. Other than that all guest were sequentially disconnected because they were not responding. A telnet session can not be opened to the FM server from any work station Only a server reboot will restore normal operation No clues in the Windows Server event logs No crash dumps No indication of any hardware failures The file recovery process indicated no structural changes or errors.
  2. Hello, I have a FileMaker server 18 installation that’s crashing about once a week. When I look at the event log for the time of the crash. I see client 1 not responding, client 2 not responding etc. until all clients are disconnected. All databases show as open in the server console. From a client PC no open files are listed for the host. If I telnet to the server from a workstation on port 5003 a connection can’t be established. Stopping and starting the database server does not help. Restarting the FileMaker service does not restore operation. The server is still communicating with the network. I can open a web page or browse other computers on the network. Restarting the Windows server restores normal FileMaker operation. My environment is as follows: Windows Server 16 Standard Edition dedicated FileMaker server. 8 GB memory 80 GB RAID disk drive (40 GB free) Indexing turned off No third party backup software running No AV software running Windows File Sharing turned off for all folders. Windows Defender Turned off IPV6 protocol turned off What we have tried so far: We replaced the network switch (after the first crash a few weeks ago). Tested all databases for corruption. Compacted all databases Reinstalled FileMaker Server 18 Any insights would be greatly appreciated TIA John
  3. Does anyone have an example of how to pull all items from QBO including the sub items? I can currently pull all the items, but not the sub items.
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