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reynir

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About reynir

  • Rank
    novice
  • Birthday 11/13/1968

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FileMaker Experience

  • Skill Level
    Intermediate
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform
    Windows
  • OS Version
    Win 7, Win 10

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  1. reynir

    Save Records to PDF crash

    Hi all. Problem solved. I contacted FileMaker support and they asked me if I used Icelandic letters for the Windows user name. It was the case. Their tip was: "Can you confirm that there are no special characters in your Windows User home folder?" and they confirmed a bug when using special letters: "By special characters, I mean any accents on a letter (for example é or à). Any characters of this type included in the Windows User Home folder name can cause a bug with FileMaker, where you are unable to export PDFs with certain image types. This is a known issue and will be fixed in a future update." I used "Reynir" as the name of the user on the old computer but "Reynir Þrastarson" as the user on the new computer. The letter "Þ" is a special Icelandic letter. When I added a user with the user name "Reynir" to the new computer and opened the database in FileMaker 16 Advanced everything worked as expected. Thank you all for your time. Regards, Reynir.
  2. reynir

    Save Records to PDF crash

    And one more test. I added a Graph on the layout in the new database and the results are the same. If there is a Graph on the layout the pdf will not print and the database crashes. Getting frustrating. Regards, Reynir.
  3. reynir

    Save Records to PDF crash

    One more test: I made a new layout with the theme minimalist Copied some of the layout part in the layout I sent to you. Mainly the text items. Changed the font in all fields to Calibri and the database saves the form to PDF If I add a Chart or picture to the layout and try to save to PDF it does not work. FileMaker Pro crashes. If I take out Chart or picture the save to pdf works fine. This is getting strange Regards, Reynir.
  4. reynir

    Save Records to PDF crash

    Thank you bcooney I tried the workaround with no luck. On recommendation is to remove the Arial font and reinstall with a clean copy. Try that next. Regards, Reynir.
  5. reynir

    Save Records to PDF crash

    Hi bcoone I made a new database and tested the Save Records as Pdf and used the same method as in the old script. It works as expected in the new database. How do I check for corrupted fonts? Is this post helpful? https://community.filemaker.com/thread/165148 I have attached one of the layouts I am printing as PDF. Regards, Reynir.
  6. reynir

    Save Records to PDF crash

    I tested also FileMaker Pro 16 and I have the same results. And also on my client computer using Win 10 Pro version 10.0.16299 with FileMaker Pro 16, version 16.0.1.162 and it works there like charm. Regards, Reynir. My windows version is 10.0.15063 My FileMaker Pro version is 16.0.3.302 My FileMaker Pro Advanced version is 16.0.3.302 Regards, Reynir.
  7. reynir

    Save Records to PDF crash

    Hi I recently updated my computer to Win 10 from Win 7. In the old Win 7 computer everything worked fine when I saved to PDF. After the update the Save Records as PDF causes FIleMaker 16 Advanced to crash. It happens in every database that has Save to PDF in a script. It does not happen in FileMaker 13 Advanced, It does not happen in FileMaker 14 Advanced but it happens in FileMaker 15 Advanced. Any idea what is causing this issue? Regards, Reynir.
  8. reynir

    New record very slown

    Hi I have older version of the file that I compared with the newest version and there are only two new fields added. I copied the data from the table in the corrupt file to the old file and the New record button and the new record script step works excelent there. I will continue to compare the files to see if something is different in the old file and the new file. Regards, Reynir.
  9. reynir

    New record very slown

    Hi I am experiencing strange behavior in creating new records. Using FileMaker Pro 13 Advanced. When I have 1000 records in a table the "New record " button takes about 40-60 seconds to create a new record but when I have 50 records it takes very short time to perform the same task. The table I have has 122 fields and the layout some script triggers etc. The same thing happens when I open the file in FIleMaker 14 to 16. I have tried to make a new layout with only few fields on it and no script triggers and the same thing happens. Any ideas what can cause this issue? Regards, Reynir.
  10. Hi I updated my solution to FileMaker Pro 16 and FileMaker Go 16 and after that the script step Insert from Device (Type:Camera). Now FileMaker Go comes with the screeen "Files on iPad" and "No files available". When I press cancel the script continues and opens the camera. This does not happen in FileMaker 13 and 14. Other thing that I noticed is that the Go To Portal Row > By calculation does not work as it does in FileMaker 13-14. Frustrating. Any workaround? Regards, Reynir Iceland Hi again The second problem is solved. I inserted "Refresh Window" before the script step "Go To Portal Row" and that did the trick. Regards, Reynir.
  11. Hi FileMaker Advanced 11 question. I have two separate conditional value lists in one layout showing Provinces, Districts and PostalOffices. One shows the provinces in one country and is linked: Table1::OrginalProvince = Provinces::Province. The Province table has following attributes: ID, Province, District and PostOffice Then I have another conditional value list showing the Districts (with related values only) And finally I have conditional value list showing the PostalOffices (with related values only). This works ok. I used this method: http://www.teamdf.com/weetbicks/24/conditional-value-lists-pt-1-what-are-they-how-to-build-them My problem is that I want to have identical value lists showing the same attributes but with different relationships: Tabel1:DifferentProvince=Provinces::Province. But when I make those conditional value lists the second conditional value lists seems to use the first relationship ?? So in the first conditons (dropdownlist) for OrginalProvince I select "Cabo Delgado" for OrginalProvince, then I get a list of districts for "Cabo Delgado" in OrginalDistricts (dropdownlist), when I choose "Balma" for OrginalDistricts then I get a list of OrginalPostalOffice (dropdownlist) What happens in the second set of drop down list is that when I choose "Maputo" for DifferentProvince then I get a list of districts for "Cabo Delgado" in the DifferentDistricts (dropdownlist) ?? Any idea what is causing this behavior? I use two different relationships for the conditional value lists. Regards, Reynir.
  12. reynir

    Chart number formatting

    I have a database based on Icelandic localization with the decimal as comma and thousands separator as dot. The numbers are formatted to use system settings. I have a column chart to show percentage of defects. I.e I have in a sample count of items = 40. Then I have defects like brown heads = 2. Calculating ratio of brown heads gives me 2/40 = 0.05. When I format it on a layout to show 5,0 percent. To have it in percentage I multiply by 100. When I format it on a layout it shows 5,0 percent. When I show the same number on a column chart it shows 5,0 When I change the localization of the system to USA or Canada system settings and insert the same data with decimal separator as dot and thousands separator as dot the same information show up as 50.0 on the column chart Have you seen this behavior Regards, Reynir.
  13. reynir

    Relationship for popover

    Hi I am developing a database for measurements of samples. Each sample has one or more measurements. Each measurement has one or more work items When a sample arrives I add one or more measurements to the sample. For each measurement I copy work items to a table "Work items in a sample" and for this record I log start time and also time when the work item in sample is finished and the result for the work item. I have a list of work items in sample which are not finished and every time each work items in sample is finished I update the list. So if a measurement has 5 work items in sample and 2 are finished I only see 3 in the list. I want to see in a popover all work items in sample to compare the results of the finished with the unfinished. When I create a portal in the popover and try to show records from work items in sample the work items in sample table is grayed out. I have tried to make a self-join "Work items in sample::id" = "Work items in sample::id" but I only get one work item in sample The popover shows correct sample number and measurement name in each record. Hope you understand my problem. Best regards from windy Iceland. Reynir.
  14. reynir

    Check box set problem

    Hi I have a table with standard comments in icelandic and english, named standard comments. I use the field comments::standard comments in icelandic as a checkbox set in a form in a sample table. When the user checks one or more values the field sample comments in icelandic updates. If I uncheck value the sample comments in icelandic updates. I also have a field which is comments in english and is a looked up value based on a relationship between comments::standard comments in icelandic and sample::standard comments in icelandic. When I check one or more values in sample::standard comments the field sample::comments updates but when I check one sample in sample::standard comments the looked up field comments in english updates only once. If I check more than one the field stores only the first one checked. If I uncheck the first value the fields does not clear the first value. The scenario is that the user is working in icelandic but the output is both icelandic and english. Hope you understand my problem. Maybe I should make this via script?? Any help appreciated. Regards, Reynir.
  15. reynir

    FileMaker 11 Advanced inspector issue

    Lee  Im sorry for the late reply.  This is happening in all databases with web viewers. But not in databases with no web viewer.  Advanced 11 Advanced 12 Advanced 13  When I open the database everything works well.  When I open a layout containing a web viewer the inspector changes.  I can do most of the layout work done but I cannot copy between different layout.  Then I get the message "This operation cannot be completed because it would exceed the maximum allowed dimensions of a layout.  It also happens in new databases.  When I restart the computer the behaviour changes to normal but after I go to a layout containing a web viewer this happens.  Attached are sample of inspector ok and not ok from the same file.  Best regards, Reynir.
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