I'm new to this forum so I hope that this is the right section for this post - if it would be preferable to post in a different section please let me know.
Here's the situation:
Some workstations (local on the LAN) get disconnected for no apparent reason while they are running FileMaker Pro
Server is running FileMaker Pro Server version 5.x on Windows NT sp6a
I believe the server is a PIII ~ 600 Mhz with 512 Mb of RAM, IDE mirrored hard drives (this is a non-profit corporation, most hardware is donated) I've looked at the FileMaker Server options and they "seem" to be ok - nothing obvious that would seem to be a likely cause of the disconnects.
Workstations are mostly PIII with 128 to 256 Mb RAM running Windows 2000 - FileMaker Pro version 5.x (several are still on Win98)- The users run the application by launching a local copy of FileMaker and then opening a HOST connection to the database on the FileMaker Pro Server using TCP/IP.
Network is 100 Mb - inexpensive switch, mostly generic 100 Mb nics
IP addresses are all fixed (workstations and server)
There are usually 10 to 15 users in FileMaker at any one time. Sometimes a user will get "kicked out", some users more than others, very sporadic. Only one user is usually disconnected when it happens (everyone is not kicked off at the same time). This tends to happen more later in the day but we cannot associate that with anything that makes any sense.
No other applications are running ON the server, some file sharing and print sharing but it's fairly minimal.
This is a new office, with new wiring so that should not be a problem.
There is only one FileMaker application that is being run and I believe it has a total of about 29 files. File sizes are relatively small (total of all files is less than 100 Mb).
Several other non-profits who use this same FileMaker application say that they are not having this type of problem but they have only about 5 or 6 users. We have not been able to find anyone using this application that has roughly the same number of concurrent FileMaker users as we do.
Any thoughts on what might be happening or how we can go about troubleshooting this problem would be very much appreciated.