PCIPal

Hi Bruce, You have the correct link, but it looks like there is something wrong with the page itself. May be something going on on Intuits end. Geoffrey's statement is correct. Although we would have to dig it up and it is most likely not the latest version. If we find anything out, we will keep you posted. -PCIPal

Hi Mikki, There is one thing I would like you to try. We are going to recreate the certificate within QuickBooks. In your QuickBooks file, navigate to Edit > Preferences > Integrated applications. Here you should see the FM Books Connector certificate. Go ahead and delete this. After deletion, open up the demo file and run the authentication process once again. This should create a new certificate within QuickBooks. If this does not work, please reach out to support@productivecomputing.com for further assistance. -PCIPal

Hi Magali, Unfortunately, we no longer have a supported version of PDF Manipulator that will work with FileMaker 11. You are free to try out a 32bit version of the PDF Manipulator DC plug-in (if you are using Windows), but the PDF Manipulator DC plug-in is not guaranteed compatible with FileMaker 11. Hope this helps! Chris "CT" Turner

Hi RD, I reached out to you via email as you also touched base with our support line. Essentially, you would need to set up a sandbox account with Authorize.Net in order to use testing credentials for the FM Credit Card plug-in. You can do so by visiting the website that Ocean West posted (https://developer.authorize.net/hello_world.html). I've also included links below to a helpful testing guide from Authorize.Net indicating different settings that can be used for testing their gateway, as well as instructions on how to acquire your merchant ID and transaction key. https://

Hello Ed, We do not offer a version of the Outlook Manipulator for Mac. We do have a Mac Template. The Outlook Manipulator Mac Template is for development purposes only. For full functionality to communicate directly with Outlook for Windows the full version of the Outlook Manipulator plug-in is required. Unfortunately, communication of any kind to the Macintosh version of Outlook is not available. -PCIPal

Hi Bruce, Depending on what type of QuickBooks you are using, there is a certain way to do the type of search you are looking to do. If you are using QB Desktop, you can use the "MatchCriterion" element in CustomerQuery or Vendor Query to us criterion such as "Contains" or "BeginsWith". You can find details in the OSR, in the request tab for the query If you are using QB Online, you can use the "QueryString" field when specifying a query operation to write a SQL statement, using SQL wildcard language. -PCIPal

Hi Kent, As long as the session to QB is opened the number of stacks should not have an effect. There is a chance that something within the stack in between could have caused the connection to end early, or interfere with the data. It is great to hear you got it working though! If you wish to investigate it further, then I suggest closely looking at the second call stack to see if you can spot anything that may cause one of these issues. Also, another option is to view the Windows event logs and, if you are lucky, it could show a bit more information about the error. Thanks! PCI

Hi Kent, This error indicates a FileMaker or system error generated by FileMaker. The best recommendation is to review and walk through the scripts to find where the error is occurring. As a general rule of thumb, if the dialog box or error box has a red X icon, (i) symbol, or an <!> icon it is a system generated error. Thanks, PCIPal

Hi Bruce, I've done a bit of testing and reviewed the OCR, and it looks like the evaluated result of "Get(UUID)" in FileMaker returns a GUID-format string as we would expect, but QuickBooks' QBXML processor is expecting a little extra in that UUID, namely the start and end curly brace characters { and }. If you include the beginning brace and end brace when setting the ExternalGUID field, it should accept it; I was able to successfully create an inventory item with an ExternalGUID with the following pseudocode: PCQB_RqNew( "ItemInventoryAdd" ) & ¶ & PCQB_RqAddField

Hi Bruce, I have found a bit of information about the ExternalGUID. I will include some sample code for reference as to how to create this ID and a link to a site which will benefit you in the future when working with QuicksBooks! An example on how to receive a unique GUID is below: IQBGUIDType - val is a globally unique identifier that you generate using GUIDGEN.EXE, a tool that comes with Microsoft Visual Studio. A GUIDTYPE value takes the form {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}, where X is a hexadecimal digit. For example: {6B063959-81B0-4622-85D6-F548C8CCB517}. Note

Hi Rev Zim, When you add fields to the table, when specifying the import options, new fields will be present based on the import sort order. In general, you should be able to find them easily enough if you change the sort to "Creation Order", as they will be at the bottom of the list on the right when using the Items table as the destination. Some other considerations to make would be to ensure that you're referencing the correct table when specifying an import, and also using the base table as opposed to just fields visible on a layout; sometimes they can be hidden when viewing th

Hi Vinoth, Yes, the PDF Manipulator DC plug-in will be able to read data from checkbox and radio button objects on an editable PDF document. In the demo download bundle, we include a sample PDF file called "PDF Template with Fields.pdf" that have normal editable text fields as well as radio buttons and checkboxes. To gain a good grasp on how to read data from those fields, I recommend using that template PDF file in our demo file. Thanks! PCIPal

Hello Alex, That error message is not very helpful, is it? Email us at support@productivecomputing and we can try and schedule up a screen share meeting and help you get this figured out. Its hard to tell just from this what might have went wrong. Thank you, PCIpal

Brandan, We have since released version 3.0.0.2 and have not been able to replicate the issue. We would need to know a little bit more from the JSON response. Would you be able to provide that? Alternatively, you may be able to just provide the quantity and the amount while QB will automatically calculate the missing result. As long as three are there ( Based on formula Rate * Qty = Amount). -PCIpal

Hello JamesinBoston, Right now, the plugin does not support duplicating records in Outlook at this time. This is something that would have to be done manually. By forwarding the message to yourself, and placing the original email in the folder you want. -PCIPal