PCIPal

Hi Sarah, PCCP_GetLastError( "Number" ) should be returning the error code number of a recently-performed function. If the function was successful, the result should be 0 (just as the direct result of the function would be 0). I'll pass this along to our plug-in developer to take a deeper look. Thanks for bringing this to our attention! PCIPal

Hi Sarah, Technically, you would only need to fill the table once so that entries referring to every connected printer device is stored. This is the case especially if there is only one machine in use, or if the machine is part of a network that has identical device connections for each client machine (such as everyone can print to an office printer in, say, the supply room). We have an example of populating the table in our demo file, though the demo file also does the job of clearing out all records in it when closing it or opening it. As for the license ID, PCCP_Reg

Hello Vince, Usually when you receive a MAPI error, it means the bitness of FileMaker or Outlook are not the same. Please make sure the bitness of both are the same. If you can, please send in a screenshot of the error if you are still receiving it. Best regards, PCIPal

Hello, Are you getting any specific error messages when trying to register? Please reach out to support@productivecomputing.com and we can help you more in depth here. Thank you! -PCIPal

Hello Bruce, If you are trying to update the vendor's name, you should try updating the FirstName and LastName fields instead of setting the Name field. Name field changes likely will affect the way things connect via fully qualified FullName. Hope this helps! -PCIPal

Hi Willm5455, When you are defining the fields to be passed to the PCCC_Register function for your server-side registration script, make sure to take into consideration the context that the server will be in by the time it reaches the registration script. FileMaker solutions will always run through any script that is defined to be run "OnFirstWindowOpen", so if you have an Open script like that, you will need to make adjustments or considerations for what is happening. We recommend you take a look at the server-side scripting for FM Credit Card demo file for an example

Hi Will, There are a few different places you can check depending on a few variations within your FileMaker, OS, and general setup of the device. The following is a list of the different possibilities: - “Applications/FileMaker Pro/Extensions/” - “Library/Application Support/FileMaker/FileMaker Server/” - “Users/“User”/Library/Application Support/FileMaker/Extensions/” - “Users/“User”/Library/Application Support/FileMaker/FileMaker Pro/“version”/Extensions/” - “Users/“User”/Library/Application Support/FileMaker/FileMaker Pro Advanced/“version”/Extensions/” - “~/Li

Hi Willm5455, The plug-in that you are installing looks like it is the Windows version. The Mac plug-in should be "FM_Credit_Card_Server.fmplugin". It just looks like the wrong installer package was downloaded. You can install the correct download package by going to: http://www.productivecomputing.com/downloads/FM_CreditCard/Install_FM_Credit_Card_Mac.dmg Thank you, PCIPal

Hi Bruce, You have the correct link, but it looks like there is something wrong with the page itself. May be something going on on Intuits end. Geoffrey's statement is correct. Although we would have to dig it up and it is most likely not the latest version. If we find anything out, we will keep you posted. -PCIPal

Hi Mikki, There is one thing I would like you to try. We are going to recreate the certificate within QuickBooks. In your QuickBooks file, navigate to Edit > Preferences > Integrated applications. Here you should see the FM Books Connector certificate. Go ahead and delete this. After deletion, open up the demo file and run the authentication process once again. This should create a new certificate within QuickBooks. If this does not work, please reach out to support@productivecomputing.com for further assistance. -PCIPal

Hi Magali, Unfortunately, we no longer have a supported version of PDF Manipulator that will work with FileMaker 11. You are free to try out a 32bit version of the PDF Manipulator DC plug-in (if you are using Windows), but the PDF Manipulator DC plug-in is not guaranteed compatible with FileMaker 11. Hope this helps! Chris "CT" Turner

Hi RD, I reached out to you via email as you also touched base with our support line. Essentially, you would need to set up a sandbox account with Authorize.Net in order to use testing credentials for the FM Credit Card plug-in. You can do so by visiting the website that Ocean West posted (https://developer.authorize.net/hello_world.html). I've also included links below to a helpful testing guide from Authorize.Net indicating different settings that can be used for testing their gateway, as well as instructions on how to acquire your merchant ID and transaction key. https://

Hello Ed, We do not offer a version of the Outlook Manipulator for Mac. We do have a Mac Template. The Outlook Manipulator Mac Template is for development purposes only. For full functionality to communicate directly with Outlook for Windows the full version of the Outlook Manipulator plug-in is required. Unfortunately, communication of any kind to the Macintosh version of Outlook is not available. -PCIPal

Hi Bruce, Depending on what type of QuickBooks you are using, there is a certain way to do the type of search you are looking to do. If you are using QB Desktop, you can use the "MatchCriterion" element in CustomerQuery or Vendor Query to us criterion such as "Contains" or "BeginsWith". You can find details in the OSR, in the request tab for the query If you are using QB Online, you can use the "QueryString" field when specifying a query operation to write a SQL statement, using SQL wildcard language. -PCIPal

Hi Kent, As long as the session to QB is opened the number of stacks should not have an effect. There is a chance that something within the stack in between could have caused the connection to end early, or interfere with the data. It is great to hear you got it working though! If you wish to investigate it further, then I suggest closely looking at the second call stack to see if you can spot anything that may cause one of these issues. Also, another option is to view the Windows event logs and, if you are lucky, it could show a bit more information about the error. Thanks! PCI