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HALBURN

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HALBURN last won the day on March 5 2015

HALBURN had the most liked content!

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About HALBURN

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    member

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FileMaker Experience

  • Skill Level
    Intermediate
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform
    Mac
  • OS Version
    El Capitan

FileMaker Partner

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    Not Certified
  • Membership
    FileMaker TechNet

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  1. Our entire company was at a funeral on Friday and I was unable to call them. That is why I posted the issue to the official support forum. I needed a resolution before our company reopened on Monday. Now this issue will be a major disruption for us.
  2. Aren't they able to subscribe to their forum so they are notified whenever one of their customers posts a question? Taking that idea a bit further...the people that work on Zulu could subscribe to the Zulu sub-forum, etc. No need to sit here and click refresh.
  3. Thanks for the phone number. If contacting them via the telephone was convenient I would have already called them instead of trying to use their official support forum. It seems like expecting a response within 24 hours is not being unreasonable. About 50% of the questions posted here go unanswered for days...weeks...months. Also...if they solve a user's problem here it can help future users that are experiencing the same issue.
  4. Yes, my matter is urgent and I am using what they describe as the "Official 360 Works Product Support Forum" to seek an answer. As you can see the forum is full of many unanswered questions. If they are not going to respond to their paying customer's questions they should just shut this thing down and stop wasting their customer's time. 50% of the posts on the first page of this support section (10 of 20) have zero responses. Some of these dating back 6 months.
  5. I see many posts that go for days without anyone from 360 Works responding to them. Why waste your customer's time if you are going to ignore our questions?
  6. Why bother putting this forum up as the official 360 Works support forum if you are going to ignore the support posts that are made to it? I needed an answer to my question today so I could try and resolve this issue over the weekend while our company is down. Not on Monday when messing with our FileMaker server will disrupt our entire company. Not happy!
  7. We gave 4 other google calendars on the same server that appear to be syncing normally but one of them gives us this error: java.util.concurrent.ExecutionException: com.prosc.sync.AbortException: Cannot format given Object as a Date
  8. Sorry, it was not intended to be a clickable link. It's just the error that Zulu returned...which is referencing a local URL.
  9. Here is the complete error that I received while trying to switch from manual sync back to automatic.
  10. Thanks for your reply. Please let us know when the issue is resolved. We have crews traveling around the world that depend on seeing their schedules on our Google Travel Calendar which is populated by FileMaker and Zulu.
  11. Zulu is telling me that your 360Works account with google has reached it's daily limit. We ran into this problem when we first started using Zulu and you guys had to get Google to increase your limit. Please advise! Thanks.
  12. I would like to view this log file. Can you please tell me where it is located on a Mac?
  13. How can I determine what keeps causing our Zulu server to stop syncing with Google? We have been using Zulu server to sync with Google for the past couple of years. Over the past few months Zulu stops syncing after just a few days. To correct the problem I must log in, toggle off the auto-sync feature, perform a manual sync, and then turn the auto-sync back on. This is no longer a viable solution.
  14. I wish FileMaker would get out of the dark ages. It's crazy that in 2017 we are still dealing with these issues. The ability to embed fonts would solve all of these interface/icon/button problems.
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