Jump to content


  • Content count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About amallison

  • Rank

FileMaker Experience

  • Skill Level
  • FM Application
    16 Advanced

Platform Environment

  • OS Platform
  • OS Version
    Hight Sierra

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. With Scribe, we push data to a Word file as the basis of a report for our account managers to review and edit. Our problem is that the Content Tags are left behind even if the remove option has been selected on creation. Editing with these tags are painful. So we have to go to Developer mode and remove them or save as RTF and then back again. This is not appropriate. Is there something we are missing? Is there a way to remove the tags after we have finished pushing with Scribe? Thanks.
  2. As suggested in the documentation, I'm using ScribeDocSubstitute to insert an image from a container field into Word. This works. I'm inserting it in a table and it can only be 3cm wide. The image ends up coming in to big & the user has to scale it in Word to fit the cell. I can send the image resized with GetThumbnail. This works but is low res. How can I push the image to Word scaled to fit but keep the picture quality? thanks
  3. I can't work out why occasionally my client has 1000 records or so deleted. The spokes only need to update records. Never add or delete records on the hub. Without a redeployment of the spoke file can I make a setting change in the FileMaker Hub MirrorSync scripts or on the MirrorSync Server to stop any deletions?
  4. amallison

    MirrorSync crashing WPE

    We blew this machine away and deployed a new server. We are not having these issues.
  5. Since going from version 2 to 3 of MirrorSync last year we have constantly had MirrorSync crashing the Web Publishing Engine. Sometimes it says "Error from server: FileMaker XML WPE Web Publishing Engine is not running at <the hosted IP>. Ensure that the WPE is working correctly, and then try this operation again." But usually it is an Error 10 error. "Error 10 while connecting to http://<the hosted IP>/sync?ping=1&config..." Early on we made the documented suggested changes for this error, to the connectionTimeout Property in the IIS Manager application. With no noticeable effect. Most of the time MirrorSync works as expected and does a great job and then clients can't sync and all hell breaks loose. Do you have any other suggestions for what might be causing this issue?
  6. amallison

    <Function Missing> = SCGetFileURL

    This doesn't help get the file name. How do you suggest getting the folder path with the filename?
  7. Can you have multiple sync options (scripts) on the spoke? ie could I have one that syncs photos when back in the office with wi-fi and another that syncs text throughout the day while on the road? Could we also specifically just sync (fetch) one field on one record? eg just a photo when required I could think of a dozen scripts that could save network traffic and enhance user experience
  8. amallison

    To Pre load or not?

    Say a rep on average syncs only 5 jobs to do each day. and there is an ever growing number of old Jobs. (currently 10,000 records) When a new user downloads a fresh file, is the initial sync quicker if the new file starts with no Job records in the sync file or with all the current records?
  9. I have a solution that has been working great for a month. Then in the last 2 days, 3 records after being synced back to the server have lost all field content other then the UUID & TimeStamp fields. One user said they got flustered and aborted the sync at 3:48pm. Between here and the next user syncing at 6pm (which the user also had trouble and aborted) the fields were set to Null. Has anyone else experienced this or know what might be causing this. I thought based on the transactional model this wouldn't happen.. Maybe it has something to do with how I have set the MirrorSync options to automatically resolve conflicts. andrew I have sent the logs to support@360Works.com
  10. amallison

    1631 Error

    Thanks I have submitted the bug report though it look like it locked up. A confirmation email did come through.
  11. amallison

    1631 Error

    1. I have a container field that stores the data in the FM file. It is on the sync layout but I am getting the following error. • There was a problem writing record 'null' to FileMaker Server sync_JOBS. 'SignOffSignature_r' could not be set to Binary object ‘Signature 23-05-2014 8.41.17 am.png' because of an error 1631, which means that the connection failed while pulling container data from MirrorSync server to FileMaker Server sync_.JOBS. The remaining fields were written successfully. The record will be retried on the next sync. Any suggestions? 2. Related to this is: The rest of the data is written to the hosted file. If I then make a data modification to a field on the server in that record and try and sync again, I loose the change. It looks like the mobile data rewrites back to the already synced field.
  12. amallison

    Moving Servers

    Jesse, Two different people have posted these questions in this thread. In response to the original question. Mine is hosted on one of the suggested MirrorSync hosted providers. So I can't access the uninstaller. I will have to ask the hosting provider to do the suggested uninstall. Thanks. Andrew
  13. amallison

    Moving Servers

    How do you uninstall the main MirrorSync (licence) from one server to move it to another server? I have moved from one hosted FMS12 to a new FMS13. andrew
  14. amallison

    Containers Not Syncing

    I have the same issue. I'm using a Win FMSv12 with MirrorSync 2.1 with FMGo13 on an iPhone. The first 2 times in development testing it didn't sync but then it came good. Today I went to show the client and it didn't work. I was trying to send a signature back to the server. Any suggestions? This has great potential to be an awesome product once this is resolved. andrew
  15. My MirrorSync is hosted on one of the recommended MirrorSync hosting providers. Part of the hosting requirements is that I administer my files in the FMS Admin console via a sub-admin account/group. After the MirrorSync file setup I went to download the URL download link (the recommended option) for the enduser but got the following error after putting my group server console account in. javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://localhost/fmServerAdminSOAP?wsdl. It failed with: http://lacalhost/fmServerAdminSOAP?wsdl. I then instead tried to download the file and got the following error. Error from sever: This username and password are not valid, or the fmsadmin command line utility is not responding. This could also be caused by using a sub-admin account (a full admin account ls required). Try again, or restart the server. Could not download the database for you. You can try again, or get a copy of the database from your FileMaker Sever machine. So is it not possible to use the download button for MirrorSync from a MirrorSync hosting provider (as you wont have full access to the Admin Console)? thanks, Andrew

Important Information

By using this site, you agree to our Terms of Use.