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About amallison

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  1. I can't work out why occasionally my client has 1000 records or so deleted. The spokes only need to update records. Never add or delete records on the hub. Without a redeployment of the spoke file can I make a setting change in the FileMaker Hub MirrorSync scripts or on the MirrorSync Server to stop any deletions?
  2. MirrorSync crashing WPE

    We blew this machine away and deployed a new server. We are not having these issues.
  3. Since going from version 2 to 3 of MirrorSync last year we have constantly had MirrorSync crashing the Web Publishing Engine. Sometimes it says "Error from server: FileMaker XML WPE Web Publishing Engine is not running at <the hosted IP>. Ensure that the WPE is working correctly, and then try this operation again." But usually it is an Error 10 error. "Error 10 while connecting to http://<the hosted IP>/sync?ping=1&config..." Early on we made the documented suggested changes for this error, to the connectionTimeout Property in the IIS Manager application. With no noticeable effect. Most of the time MirrorSync works as expected and does a great job and then clients can't sync and all hell breaks loose. Do you have any other suggestions for what might be causing this issue?
  4. <Function Missing> = SCGetFileURL

    This doesn't help get the file name. How do you suggest getting the folder path with the filename?
  5. Can you have multiple sync options (scripts) on the spoke? ie could I have one that syncs photos when back in the office with wi-fi and another that syncs text throughout the day while on the road? Could we also specifically just sync (fetch) one field on one record? eg just a photo when required I could think of a dozen scripts that could save network traffic and enhance user experience
  6. To Pre load or not?

    Say a rep on average syncs only 5 jobs to do each day. and there is an ever growing number of old Jobs. (currently 10,000 records) When a new user downloads a fresh file, is the initial sync quicker if the new file starts with no Job records in the sync file or with all the current records?
  7. I have a solution that has been working great for a month. Then in the last 2 days, 3 records after being synced back to the server have lost all field content other then the UUID & TimeStamp fields. One user said they got flustered and aborted the sync at 3:48pm. Between here and the next user syncing at 6pm (which the user also had trouble and aborted) the fields were set to Null. Has anyone else experienced this or know what might be causing this. I thought based on the transactional model this wouldn't happen.. Maybe it has something to do with how I have set the MirrorSync options to automatically resolve conflicts. andrew I have sent the logs to support@360Works.com
  8. 1631 Error

    Thanks I have submitted the bug report though it look like it locked up. A confirmation email did come through.
  9. 1631 Error

    1. I have a container field that stores the data in the FM file. It is on the sync layout but I am getting the following error. • There was a problem writing record 'null' to FileMaker Server sync_JOBS. 'SignOffSignature_r' could not be set to Binary object ‘Signature 23-05-2014 8.41.17 am.png' because of an error 1631, which means that the connection failed while pulling container data from MirrorSync server to FileMaker Server sync_.JOBS. The remaining fields were written successfully. The record will be retried on the next sync. Any suggestions? 2. Related to this is: The rest of the data is written to the hosted file. If I then make a data modification to a field on the server in that record and try and sync again, I loose the change. It looks like the mobile data rewrites back to the already synced field.
  10. Moving Servers

    Jesse, Two different people have posted these questions in this thread. In response to the original question. Mine is hosted on one of the suggested MirrorSync hosted providers. So I can't access the uninstaller. I will have to ask the hosting provider to do the suggested uninstall. Thanks. Andrew
  11. Moving Servers

    How do you uninstall the main MirrorSync (licence) from one server to move it to another server? I have moved from one hosted FMS12 to a new FMS13. andrew
  12. Containers Not Syncing

    I have the same issue. I'm using a Win FMSv12 with MirrorSync 2.1 with FMGo13 on an iPhone. The first 2 times in development testing it didn't sync but then it came good. Today I went to show the client and it didn't work. I was trying to send a signature back to the server. Any suggestions? This has great potential to be an awesome product once this is resolved. andrew
  13. My MirrorSync is hosted on one of the recommended MirrorSync hosting providers. Part of the hosting requirements is that I administer my files in the FMS Admin console via a sub-admin account/group. After the MirrorSync file setup I went to download the URL download link (the recommended option) for the enduser but got the following error after putting my group server console account in. javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://localhost/fmServerAdminSOAP?wsdl. It failed with: http://lacalhost/fmServerAdminSOAP?wsdl. I then instead tried to download the file and got the following error. Error from sever: This username and password are not valid, or the fmsadmin command line utility is not responding. This could also be caused by using a sub-admin account (a full admin account ls required). Try again, or restart the server. Could not download the database for you. You can try again, or get a copy of the database from your FileMaker Sever machine. So is it not possible to use the download button for MirrorSync from a MirrorSync hosting provider (as you wont have full access to the Admin Console)? thanks, Andrew
  14. The following script works fine with MacOS 10.6 and Mac Word 2004. My client has moved to MacOS 10.8 and Mac Word 2011 and the script is not working. Can anyone suggest what is required to be changed? I have tried changing 'do Visual Basic' to 'run VB macro macro name' but that wasn't the whole answer. "tell application "FileMaker Pro"¶ tell database "ContactSystem"¶ tell table "ContactSystem"¶ set user_name to cell "ExportMyName"¶ set user_fullname to cell "ExportMyFullName"¶ set user_position to cell "ExportMyPosition"¶ set user_phone to cell "ExportMyPhone"¶ set user_fax to cell "ExportMyFax"¶ set user_email to cell "ExportMyEmail"¶ set policy_commission to cell "ExportPolicyCommission"¶ set system_reference to cell "ExportReference"¶ ¶ set client_code to cell "CurrentClient"¶ ¶ set contact_title to cell "ExportContactTitle"¶ set contact_first to cell "ExportContactFirst"¶ set contact_last to cell "ExportContactLast"¶ set contact_position to cell "ExportContactPosition"¶ set contact_address1 to cell "ExportContactAddress1"¶ set contact_suburb to cell "ExportContactSuburb"¶ set contact_state to cell "ExportContactState"¶ set contact_pcode to cell "ExportContactPCode"¶ set contact_phone to cell "ExportContactPhone"¶ set contact_fax to cell "ExportContactFax"¶ set contact_email to cell "ExportContactEmail"¶ set contact_company to cell "ExportContactCompany"¶ ¶ set create_date to the day of (the current date) & " " & the month of (the current date) & ", " & the year of (the current date) as string¶ set create_time to the time string of (the current date) as string¶ end tell¶ end tell¶ end tell¶ ¶ ReplaceWordText("<MyName>", user_name)¶ ReplaceWordText("<MyFullName>", user_fullname)¶ ReplaceWordText("<MyPosition>", user_position)¶ ReplaceWordText("<MyPhone>", user_phone)¶ ReplaceWordText("<MyFax>", user_fax)¶ ReplaceWordText("<MyEmail>", user_email)¶ ReplaceWordText("<SystemReference>", system_reference)¶ ReplaceWordText("<ClientCode>", client_code)¶ ReplaceWordText("<ContactTitle>", contact_title)¶ ReplaceWordText("<ContactFirst>", contact_first)¶ ReplaceWordText("<ContactLast>", contact_last)¶ ReplaceWordText("<ContactPosition>", contact_position)¶ ReplaceWordText("<ContactAddress1>", contact_address1)¶ ReplaceWordText("<ContactSuburb>", contact_suburb)¶ ReplaceWordText("<ContactState>", contact_state)¶ ReplaceWordText("<ContactPCode>", contact_pcode)¶ ReplaceWordText("<ContactPhone>", contact_phone)¶ ReplaceWordText("<ContactFax>", contact_fax)¶ ReplaceWordText("<ContactEmail>", contact_email)¶ ReplaceWordText("<ContactCompany>", contact_company)¶ ReplaceWordText("<CreateDate>", create_date)¶ ReplaceWordText("<CreateTime>", create_time)¶ ReplaceWordText("<PolicyInvoiceCommission>", policy_commission)¶ ¶ on ReplaceWordText(FindText, ReplaceText)¶ tell application "Microsoft Word"¶ do Visual Basic " With Selection.Find¶ .Text = "" & FindText & ""¶ .Replacement.Text = "" & ReplaceText & ""¶ .Forward = True¶ .Wrap = wdFindContinue¶ End With "¶ do Visual Basic " Selection.Find.Execute Replace:=wdReplaceAll"¶ end tell¶ end ReplaceWordText"
  15. I'm having problems reading data back from a file I have just written to with Scribe. I load a file from a container. Write to the fields with Scribe. Save it to another container. I then (have another button that ) queries this new file for some totals. It returns empty values. Though If I save the file to the desktop, open it and when I close it, it asks me to save it (though I make no changes), so I do. I then put it back in the container and I am able to get the totals with Scribe. Is it because it isn't closing/saving the file correctly? Any suggestions why this is? Thanks in advance.

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