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This is an FYI / answered-question posted as a service to future searchers who may encounter this issue: I had a problem where FM Pro 13 ( though this would apply to any version of Filemaker on the Mac) would not recognize keyboard modifier keys (option, Shift, command, control) when a Get (ActiveKeyboardModifierKeys) script step was called. I was quite puzzled until I happened across this StackExchange thread on Mac OS X Secure Keyboard Entry. This is an OS-level feature that can prevent any app from receiving the full range of keyboard input from the OS. In my case, 1Password's Safari extension had enabled OS X Secure Keyboard Entry, thus preventing Filemaker Pro from receiving the modifier keys when they were pressed during script activation. To fix the problem I simply quit out of Safari. Note that in your case, the culprit app may be different; any app can invoke Secure Keyboard Entry; typically it's a password-management app but YMMV.
I designed a FM Go app that uses a bluetooth scanner (Socket CHS 7). I can't find the way to control the active keyboard (scanner or ios). I tried the "Enable touch keyboard" script step but if I hide the keyboard, I loose the focus on the field that must get the scanned code, so it's like having no keyboard. That seems to be the problem: https://community.filemaker.com/thread/136708 a bug not fixed yet? So far the only way to hide the ios keyboard without loosing field focus is to turn off the ios keyboard is from the scanner itself, clicking twice the power button. Once the active keyboard is the scanner, I still have the edit bar that shows on the top of the ios keyboard covering the bottom of my FM Go app: Do you know if there's a way to hide this bar?