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calebruth

MacOS Sierra Installation Failed

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I tried to install MirrorSync 3.17 today on a MacOS with 10.12.3 and FMS 15.0.3.308. The installer is hanging at about 80% progress at "Running package scripts..."

Is there an installer log file that I can examine?

In addition I noted in the docs the restriction against multiple users sharing the same file on the same device:

http://docs.360works.com/index.php/MirrorSync_advanced_topics#Can_I_share_a_device_among_multiple_users.3F

I am wondering about the details of this restriction and is it possible for multiple users to share the same db file on the same device if there is no record filtering or record-level access features enabled?

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The installer log files are at /tmp/360Installer.log, as well as /Library/360Works/Internal/Logs/stderrProscTomcatDaemon. If you want to send those files over to support@360works.com, somebody here can review them.

On your second question, yes, it is OK to share the same db on the same device as long as there is no record filtering.

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Thanks for the reply. It appears to have failed due to a lack of an active Internet connection. When I changed to another network, the install completed.

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