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Plastic2 Error Code 27

donWolf
in 360 Works General Support

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  • Newbies

Last month I ran a bunch of charges for the first time. I was using the Profile architecture. Then we decided we don't need profiles.

This month when I run them with the Perform ACH Sale Transaction AN. But some of the transactions fail, sometimes with 27, sometimes simply "This transaction cannot be processed" and the transaction does not appear in Authorize. This is different from some transactions that appear in Authorize as Declined

When can a transaction "not be processed"? It worked last month so I believe the account to be valid. It's possible 4 people closed their account. The only funny business is that for BankName I am using "BankName" and types Checking and WEB. These worked last month. They also fail this month if I use the Profile stuff, not sure whether that's because the account is closed or because I triggered something at the bank that now rejects our charges?

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https://fmforums.com/topic/100681-plastic2-error-code-27/
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