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360works email error 55 5.7.60

Nightwalker

By Nightwalker
in 360Works Email Plugin

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Nightwalker

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Hi,

I am an support member of staff that has no experience with filmmaker, how to use it, how to set it up ect.

 

Bit of background I have adopted this client as a new IT Support contract. we inherited filemaker and the 360Works Email plugin and it is working perfectly on 9 machines. it connects to a server for the scripts ECT.

 

This one machine shows the following error whenever a standard html email is sent.

360Works Email

     550 5.7.60 smtp; client does not have permissions to send as this sender

 

I have re-installed the plugin and filemaker however am still receiving the error.

 

Could somebody give me some steps of getting this sorted.

 

Many thanks

NW

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