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Runtime Resources problem

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hello. i've installed... Filemaker versions 14...15...and 16.. just to get the "Runtime Resources" in order to make a standalone program but failed... i also deleted/uninstalled each versions many times; but nothing happened. Pls help. tnx. actual message: "Unable to find the Runtime Resources needed to create a runtime. Please reinstall." PS: i've viewed many comments and they all have the same problem... tnx again.

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