Large Video Files Not Syncing

[Matt Haughton]

Hi,

One of our clients is triailling MirrorSync, it's going great so far but there has been a problem syncing 25 videos down to iPads. These are among many thousands of synced records (videos, images, pdfs) everything else synced fine, just these 25 failed.

The 25 that failed were the 25 largest. The videos range between about 100-500MB. We're looking at compressing them now and hopefully that will help.

The error we received was as follows (some data obfuscated for privacy reasons).

• Could not write value 'Binary object '(PUWER) Equipment Inspection ToolBox Talks.mp4'' from record 01B1EE7D-3F2C-1341-A4C2-79F3CC5572E9 in FileMaker Server *****************.internal.cloudapp.net/msync_document to column 'document_container' of record '01B1EE7D-3F2C-1341-A4C2-79F3CC5572E9' in Client node msync_document on ******* iPad's Go_iPad 16.0.4.456 because of this error: There was a problem writing record '01B1EE7D-3F2C-1341-A4C2-79F3CC5572E9' to Client node msync_document on ******* iPad's Go_iPad 16.0.4.456. 'document_container' could not be set to 'Binary object '(PUWER) Equipment Inspection ToolBox Talks.mp4'' because of an error 42001: Container data could not be downloaded; could be caused by a field stored only as a reference. The remaining fields were written successfully. The record will not be retried unless it is modified again.(error code 42001)

Is there a limit on the size of a container field that can be synced? If so can it be changed? Or is the container size a red herring and should I be looking elsewhere?

Any help/pointers would be most welcome

Matt