Hi,

I'm trying to install FMP 5.5 v. 2 updater on my new Compaq EVO N800c running Windows XP and it doesn't work. FMP 5.5 v.1 is installing ok but when I try to update it to v.2 I get an error writing file "a88b3.msi" ( I think the name changes when I do a new installation) and the message says to check if the file exists (it does) and if I have permission to access it (I do). The file is located in c:windowsinstaller .

It is not the first time I install this updater and I never had any trouble but it is the first time I install it on a Compaq computer

Does anyone have a clue?

Thanks

Brigitte

Extract the updater files to a folder and run from there...I had exactly the same issue until I did this.

Dave

Hi Dave,

I extracted the zip file to a folder, it's located in "c:tempfmp_55Fv2_win_updagerFileMaker Pro 5.5Fv2 Updater".

Has I said, it's not the first time that I use this updater but it is the first time that I have this problem.

I tried reinstalling FMP 5.5... with the same result, could their be a problem with the updater file?

Thanks

Brigitte

Brigitte

Extract the zip to your desktop...the resulting exe file is also a self-extracting file. Extract this, using WinZip, to a folder on your desktop.

In this folder, you will find (I think) setup.exe

Run this, and it will update your FMP version correctly.

Best

Dave

I have the same problem and nothing is works.

The fix was install fmp5.0

Hi Dave,

Thank you! The FMP 5.5 v2 updater worked fine! I don't remember doing that before but anyway, it works and that's what's important. I will remember it for the next installation

Thanks again for your help!

Bye

Brigitte