OSX Server file damage fix

[Carlisle]

We ran into the problem of damaged files using FMServer on an OSX server.

We have our shared files in a directory that is also set up as a share point so that we can get to files and edit them. Unfortunately, somebody mounted the share point and opened a bunch of the files without first closing them down in FMServer*. Instant chaos - damaged file warnings, users being booted off randomly, can't open file warning (all occurring at random intervals for different users) - ensued.

Pretty much the type specimen of Not Fun.

The fix seemed to be to shut the server down, and then recover each and every one of the files. Apparently, the recovered files must then be opened at least once with FMPro before FMServer can see them to launch them. That is to say, if you just put the recovered files back on the server and ask FMServer to open them, they won't open. But if you first open the file (you have to use the owner password) in FMPro and then close it again, and then load it on the server, FMS will open it without problem.

The corrupted files not only lost data, but at least one script disappeared. Also, the recovery seems to have changed all the sharing permissions from hidden to visible.

So far, (48 hours, knock on wood), things are behaving just fine.

Regards,

Carlisle

*This happend while I was looking over their shoulder. I literally screamed "STOP!" but the damage was done by that point. My heart just sank. Needless to say, this person (and the other person with administrative privileges) now know in no uncertain terms that this is Not To Be Done.

[seanrobo]

Thanks for the post. The exact same thing just happened here. I recovered the files, opened them in fmpro, copied them back but fms won't start.......:? any ideas?