Losing records

[BertBoye]

I have a products db solution, there is around 1000 products (records) and 30 db in total.

My customer are complaining that they are losing records and they are.

I have checked all dbs that is related to

[cjaeger]

have you checked for duplicate Product IDs or whatever field they are matching?

Import using "matching records only" does import each ID only once - that's the purpose of it. And if you make sure that product code "Xaa" is not matched by "XAA", you will have to set the field's sort language to "ASCII".

[cjaeger]

And don