I'm building a fault management system in FM7.

I'm using Timestamp to record start times and end times for the fault and

then calculating elapsed time.

Resolution Time = Timestamp Closed - Timestamp Open

The problem is, I want to create a report showing Average, Min & Max

resolution times.

But average(Resolution Time) doesn't work because Resolution Time is in

Timestamp format, so I scripted a copy & paste from Resolution Time into

Resolution Time Plain (Number format) and tried this:

average(Resolution Time Plain)

still no go.

I've tried placing the average(Resolution Time Stamp) into a Grand

Summary, Footer and Summary parts - no change.

I'm sure this must be easy, but it's got me stumped.

thanks

shane

Version: v7.x

Platform: Mac OS X Jaguar

Have you tried to make your resolution time a "time" field and have an insert calculated result script for the field?

Then you could summerize the Time field.

Changing the field type to Summary instead of Calculation helps a lot.

:-)

Shane