LocalBigPut Error

[SassyTexan]

I hope someone out there can help us. We are running FM Server 5.5 on NT, can anyone tell me what a Dr. Watson error of: "The application, fmserver.dbg, generated an application error. The error occurred on 5/17/2004 @ 14:21:21:378 The exception generated was c0000005 at address 00408972 (LocalBigPut)", means? Our IS guys are stumped as well.

Thanks for any and all assistance.

[CooleBreeze]

We are having the same problem - FMServer 5.5 running on 2000. Same Dr. Watson error - same 'LocalBigPut' error. The hex addresses vary. Next thing you know we have companies down waiting while we recover several files during the crash.

[Brandon gilbert]

c0000005 at address 00408972 (LocalBigPut) same thing here. I have associated this crash with a hourly backup that we are doing. Are either of you doing live backups as well? Also my files went through a check and came back up ok. No restore was needed. thanks in advance.

[teukka]

Does anyone know what is the meaning for the function [color:green]LocalBigPut (in FM5.5/6 world)? Or for LocalBigGet, LocalPut/Get?

You can find those in both the FMPro (exe 6 & Fmeng10.dll) and in FMS (at least in exe).

That seems to be the function that is crashing. The reason...? There seems to be things related to db schema, no. of users, printer naming, wrong kind of data in the fields, FMP/FMS cache, network conditions, network cards in server, etc. that might be causing [color:blue]FM service to crash on [color:blue]Windows server.

DrWatson can tell the exact row of assembler code that is failing. But not the reason for that.