HP 2200 locks up with version 6 but not 5.5

[Bosler]

I've got a small office who are running FM PRO 6.0v4. If they print from any of several databases the HP 2200 immediately jams up, in that all three LEDS glow solid. I called HP and they had me reset the printer (here are the instructions should anyone need them: power down unit, remove jetdirect card, hold reset button and simultaneously turn machin back on and count to 8, let go and it's reset). Well, that didn't help.

I determined that if you print from Filemaker 5.5 to the HP 2200 it works fine every time. I installed the 5.5 on another machine and sure enough it worked fine, but I shouldn't have to go back a version to print.

I also plugged in through a crossover cable directly to the printer (by passing the network) and tried from 5.5 which worked and 6 which freaked out the printer again, so it's not a network issue.

All machines are running 10.3.4 and FM PRO 6.0v4. Has anyone seen this issue?

[Ender]

Welcome Bosler,

I have a couple HP2200TNs, they have been printing fine for our FM6 workstations running 10.2.8 and 10.3.2. Maybe it's a 10.3.4 thing? I'll have to check this before I upgrade anyone.