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Possible .dll issue?

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I've sent out a kiosk runtime which, on some W2K machines, is hanging when the solution is attempting to load. Can anyone tell me if the dynamic link library file MSVCRT.dll might have anything to do with it? I've read a Microsoft tech document (http://support.microsoft.com/default.aspx?scid=kb;EN-US;190536) which talks about that particular .dll, but it's all geek to me.

ps- You FM developers are a great bunch of people! I've really benefited from the contributions I've found in these forums.

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