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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I'd like my front desk staff to keep track of phone calls and inquiry at the desk. I thought I would just create a field that was a serial number, and then create a button that would 'set next serial value'. But this does not work. Each day is a new record, and in this record, this value would be updated by just clicking on the button for the number of calls etc. I suppose that on creating the next days record, I would need to reset the serial number value back to 1. Can someone point me to an article or thread here that might help me? I looked for 'counter' but...

Thanks!

Posted

Since you want each new record to start at zero, you wouldn't use "set next serial value"

The script for your button could be just;

SetField (counter, counter + 1)

Phil

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