Printing from Macintosh to Canon 6100 Printer

[Thermophile]

Greetings,

We have a group of Filemaker users who print to a Canon 6100 from Macintosh computers using OSX 10.3. After the print dialogue opens, if they then select Filemaker from the menu options in order to print just the current record or a blank record, Filemaker 7 crashes. The crash log includes the following:

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000010

Thread 0 Crashed:

0 com.filemaker.pro7 0x002c1cb0 _ZN20CustomPrintDialogMac22CustomJobItemsCallbackEP15OpaqueDialogPtrs + 0x38

1 ...apple.print.framework.Print 0x919034b0 InvokePMItemUPP + 0x18

2 ...apple.print.framework.Print 0x9191b118

...

We have determined that this happens ONLY with the Canon driver and not with an HP driver. We have had no success working with either Filemaker or Canon and would appreciate some suggestions. Thanks.

Bill