Only one user allowed

[fbugeja]

I created a database for the school I teach at.

The IT Dept are having trouble making it run. When one person logs on, OK, but if another person logs on, an error msg pops up stating that we have exceeded the licence arrangements. It seems that our current setup will allow only one user of the database at any one time.

They have checked the settings on FM Server and it seems everything is OK - but it isn't!

Any ideas as to solving our problem will be appreciated!

Frank

[Ender]

Do you have unique Client licenses installed on each workstation?

[BrentHedden]

Ender, as usual, is on the right path -

This happens when two or more users are using the same license key. Basically, FM will check across the network to see if any other machine has the same license key. If so, it give that "error" message.

[stanley]

Frank:

It is possible that your IT department used the same license key for all the machines - and that it was a single-user key rather than a volume-user key. If so, they'll have to re-install FMP on all the machines with the correct key(s)...

-Stanley

[fbugeja]

Thanks for all your help - I'll pass on your comments to the IT staff.

Frank