One User does not

[Veronica]

Using FM7 and sharing a couple of files with other remote users. One of the designated users cannot get connected to the available files I'm hosting on my PC. She has the same access and privileges as any of the other users who connect just fine.

When she attempts to "Open Remote..." she gets the dialog box with my PC's IPAddress but when she clicks on it nothing appears in the Available Files side of the dialog box. Our network guys tell me she has the same clearance through the router as the others. Does anyone have any ideas about what might or might not be happening properly?

In advance, Thanks for Your Help. :

[Jay Roughbeard]

I've not run into this myself, but there have been some posts in the FMS forum indicating the problem has been resolved by updating the clients to 7.0v3.

[CyborgSam]

Veronica->

Just in case your FM is up to date & is not the problem:

Does the user having problems reside at a different external network location that the other users? If so, the router on your net may not be setup to properly allow both UDP and TCP packets on port 5003 coming from this network get to your computer.