workflow solution Templates?

[JoelT]

I am new to this and more on the conceptual/Planning side of this process.

I will have help with development.

I am researching the creation of a workflow solution using Filemaker.

We are an on demand Book Printer.

We are looking for

Lead management

Order Entry

Job Tracking (thruough our production cycle)

Inventory Management

Quality Control tracking (error rates)

Auto ups Shipping and Labling

All permission Based for customers involvement

Does anyone have any suggestions on the best way to start/ anything prebuilt that I can modify?

I am going through a set of tutorials now.

12 total hours of video

Thanks in advance

Joel