Minor Crisis: Export Records is GRAYED OUT!

[DrRoebuck]

Unless I login as a full-access user, the Export Records menu option is grayed out. I've allowed all other user accounts the ability to export data (via accounts and privileges). If I log in as a normal user, then re-login as a full-access user, the menu option is still grayed out.

This is causing me a major problem with a client, as they have to export data once a month for a mailing list.

One last thing, this implementation has worked fine for the past couple months.

I've tried doing a recovery and it didn't work.

Occurs on 8.5 Advanced and 8 Pro.

Any ideas would be MUCH appreciated!

Thanks,

Josh.

[Raybaudi]

Hi

Edit Privilege Set >> Available menu commands: >> All ?

[DrRoebuck]

Thanks Daniele.

I set it to All but that didn't work.

That's the most bizarre thing, is that if I open the file with full access, it's fine. If I open it with limited access, I encounter the problem ... even if I re-login with full access.

[Reed]

can you post the file, or at least a clone of the file to see if anyone else can reproduce the problem.

Do you have any custom menus in the file?