Not all labels printing

[AnneES]

Over time I have made frequent use of the FMP labels wizard to create labels layouts using Avery A4 Australian labels. (and yes, the page set up is set to A4)

Recently I have had the problem of some labels not printing, even though the layout looks fine in preview mode. I have been able to resolve the issue on a couple of occasions by creating a new layout. I have no idea why this solves the problem because I haven’t done anything different. It is a very straightforward wizard with very few choices.

The amount of data is not too much for the label size.

I don’t understand the inconsistency – why some layouts are ok and others are not. It has happened in more than one database.

“Help” provides 2 differing pieces of advice to resolve the problem –

In the Part Definition dialog:

Select Allow part to break across boundaries and also select Discard remainder before new page.

OR

You may also try CLEARING Discard remainder of part before new page.

I am not clear on the effect of either of these solutions. What does Discard remainder of part do? Why might it work in one instant and not in another? Why 2 opposite pieces of advice?

Last week I had to do a mailout to 2000 members of our organisation and 200 labels did not print. This was picked up because of the spare 200 envelopes we had after attaching the labels. The first page appeared fine in preview mode but it is true we did not proof read all 80 pages of labels.

Can anyone suggest something I might be doing wrong, or how I can make sure it won’t happen? Or should I swap to Word for generating labels?

I am using FMP Advanced 8.5 v 1 on Mac OSX 10.4.8.

Thanks

Anne Skinner