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Posted

First off, I am a complete novice. I have been using FMP for about 5 days now :)

I am trying to create a database that calculates all yes/no fields for a reporting function.

My job (small callcenter) has tasked me with creating a database that allows for me to input customer service agent monitoring results.

It's a series of yes no questions on a form. Example "yes,the agent was helpful" or "no, the agent did not verify information"

I guess it needs to be like a quiz and it outputs a score based on the agents skill?

Anyone have any idea's for a viable method?

Posted

Here's a simple data-driven survey program I did for a friend. You can replace the questions with your own - they are just another table. It might be a bit much if you just started with FM, but maybe you might just be able to use it directly.

The login is "Admin" with a blank password, logging in as a Guest starts up the survery for that person.

LearningStyles.zip

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