HTML Email Send and Tracking

[RecPro]

Our CRM solution has contained two types of email solutions. First is an email merge template using the FileMaker Send Mail script and the other is iMailer from DataDesigns.

Now our clients are requesting a more full featured html email solution with the following requirements.

1) Library of templates which can be easily edited and selected

2) Ability to imbed various merge fields and links into the document

3) Various tracking parameters linked to individual recipients (bounces, opens, clicks, forwards). Within the solution we keep a log of all correspondence and we would like to be able to include the email parameters in the log.

4) Ability to send as html, plain text or both

We would prefer to use their local campus smtp mail servers, but we would consider some form of hosted email service.

Has anyone developed this type of “module” for their solution? We would appreciate any recommendations or guidance the list is able to provide. Please contact me directly if you have a specific product which would meet our needs.

TIA,

Paul

[David McQueen]

Paul,

Check out the various Email Plug ins available for FileMaker. I have not used them since early FMP5 days so I am not up to date. Even at that time, just a plug ins were coming out, using SMTPit and POP3it in conjunction with a few other filters ( Troi File Plug in for one) gave quite a bit of power.

HTH

Dave McQueen