Client Names Appearing Twice in Server

[Bob Harrington]

I have windows 2003 server (SP2) running Filemaker Server Advanced (9.0.3.326) - I'm using external authentication with accounts in Windows server - Most users are Mac Clients.

I'm having trouble with the clients showing in Filemaker Server twice and the user is getting a message that they (themselves) are modifying a record in another window. (before you jump to the answer of the other window problem they are in only one file with no additional windows open)

This just started happening when we installed the new server and moved the databases over.

I can correct the problem if I log into the server and disconnect the oldest user.

[Vaughan]

This can happen if FMP client crashes or is forced-quit, and the user immediately logs back in to the file. FM Server has not had the "user disconnect" signal from the client because it crashed, so it assumes the user is still active. It times itself out after a while, but it should not be normally happening.

[Bob Harrington]

Thanks but the clients aren't crashing and most all clients are in the server admin twice. They just show up about 5 minutes after the first login.

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Any other ideas?