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Email Script to SMTP Server not working

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I have having some issues getting the Email to SMTP server working.

I had tried several tests and have been unable to figure out what I am doing wrong.

If I mail through email client, then it works fine... but I need to setup email notifications through filemaker, so the smtp option is what I want.

I went directly to the server and tried sending a test email from the Notifications admin... it worked fine. What was strange was that is didn't require any login information.

But if I try the same thing in my Database file, it doesn't work.. it says

"The connection was refused by the SMTP Server"

I don't know what else to try. Has anyone had any major issues with this?

I have tried the suggestion to leave the "name" field empty. I have also tried a program that tries several iterations to try to find a working configuration.

We are connecting to Microsoft Exchange Server 2007.

Any known compatibility issues?

  • 2 months later...

I am also having a problem with smtp. If I use a calculation for the email address them email is nver seen again, nor does it bounce back. SMTP only works for me if I paste the address into the script step.

Did you ever find out or identify the problem you have/had?

  • Author

I did eventually get it to work. My issue was a connectivity one. Can't remember exactly what I did, but I think it had something to do with my mail settings.

My email addresses were always typed in, so I haven't dealt with the calculation issue, but I think I heard other people have had similar issues.

You may want to verify that their are "quotes" around your email address.. may make no difference, but I did notice the system adds them in whenever I enter mine in, maybe it doesn't when there is a calculation being used.

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