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Script trigger


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I would like to create a script to trigger a few e-mails based on the relation between "priority", "pickup date" and "delivered date fields".

--2 HRS PRIORITY SCENARIO--

If priority field = 2 HRS., and delivered date field is not fill in within 2 Hours or less, the script should automatically trigger an e-mail notice to: contact e-mail and copy escalation_1 e-mail.

Then, if delivered date field is not populated within the next 10 minutes after the initial e-mail notice was triggered, script should trigger a second e-mail notice addressed this time not only to the same initial set of recipients but also add escalation_2 e-mail recipient.

Finally, if delivered date field is not populated within the next 10 minutes after the second e-mail notice was triggered, script should trigger a third e-mail notice addressed not only to the first and second set of recipients but now add also escalation_3 e-mail recipient.

--4 HRS PRIORITY SCENARIO--

If priority field = 4 HRS., and delivered date field is not fill in within 4 Hours or less, the script should automatically trigger an e-mail notice to: contact e-mail and copy escalation_1 e-mail.

And the same 10 minutes routine after that.

--6 HRS PRIORITY SCENARIO--

If priority field = 6 HRS., and delivered date field is not fill in within 6 Hours or less, the script should automatically trigger an e-mail notice to: contact e-mail and copy escalation_1 e-mail.

And the same 10 minutes routine after that.

--24 HRS PRIORITY SCENARIO--

If priority field = 24 HRS., and delivered date field is not fill in within 24 Hours or less, the script should automatically trigger an e-mail notice to: contact e-mail and copy escalation_1 e-mail.

And the same 10 minutes routine after that.

Please find attached a .FP7 file named test1 where I would like someone to help with the script.

my email is: [email protected]

Thank you all so much!

test1.zip

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