FMP Cannot See Generated Plugin

[DreamWC]

Using Windows XP, SP3, comp is plenty beefy enough.

Purchased scriptmaster pro advanced

I create my custom plugin, tells me everything went perfect, I save my register code.

No matter what I do Filemaker does not see my plugin. I reboot, restart FMP, etc. nothing. I remove the 360 works plugin and FMP still sees it, in fact I can't get rid of it. Yet FMP still cannot see my custom plugin I just built. Help please, I need this working yesterday...

PS - and I'm not a newbie with FMP development, I am an advanced developer and a software engineer. Still puzzled...

[dansmith65]

There is currently a bug with generated plug-ins if you use :/ in the plug-in description. See this post for more info: Plugin Generation Error

Regarding not being able to un-install ScriptMaster Plug-In, which directory are you removing the plug-in from? There are two. These are the paths for me on Windows Vista, I think they may be the same for Windows XP:

%localappdata%\FileMaker\Extensions

%programfiles%\FileMaker\FileMaker Pro 11 Advanced\Extensions

[DreamWC]

There is no : or / anywhere in the plugin, starting to feel as if I wasted money unless this starts working pretty fast...

[brian rich]

There is no : or / anywhere in the plugin, starting to feel as if I wasted money unless this starts working pretty fast...

I'm generating plug-ins using Scriptmaster and the generated plugins seem to work OK for me.

Using an FMP11 Advanced Client on Windows 7, the plug-in should be located in %localappdata%\FileMaker\Extensions.

I've just checked it out on a Windows XP Virtual PC with Filemaker 8.5 Advanced - in that situation the plug-in needs to be in %programfiles%\FileMaker\FileMaker Pro 8.5 Advanced\Extensions and it worked OK at that location.

I'd recommend checking all the possible locations for extensions and removing all copies of the Scriptmaster Plug-in - don't relaunch the Scriptmaster file you used to generate the plug-in with, as this will download the plug-in again. This should stop it showning in the Preferences/Plug-ins tab.

Then put your generated plug-in in the extensions folder of your Filemaker program folder. If it doesn't show up, then I'd recommend that you contact 360 Works about the problem either directly or via this forum.

HTH

Brian

[Smef]

As others have said, it sounds like you have the plugin installed through auto-update right now, which, as others have said, would put it in your c:\Users\username\local\appdata\filemaker\extensions directory. This is an invisible folder, so you will need to show hidden folders in your folder view options.

It sounds like you do not have your custom plugin installed properly. Make sure that you copy the .fmx file to your ...\filemaker\extensions directory.

[DreamWC]

That would be true if I were using Windows Vista or Windows 7 with that sort of directory structure where it puts duplicate copies of items throughout the OS. Very poor design IMHO and an even worse business decision both for Microsoft. But I digress...LOL

Now FMPA can see my created plugin, I take a brief minute to sigh a relief but that is short lived. When I click on the little box to activate the plugin a blank dialog box pops up, and it says "User Details?" as the title. LOL WT*? ... oh sorry, that last part was MY comment.

any suggestions and/or ideas are appreciated thanks

Am I missing something stupid here maybe? Very possible, still learning SMaster and I'm not perfect so maybe I missed something stupid.

[Smef]

When you click configure on a custom plugin a dialog box pops up that asks for your license key registration information, which is the license key given to you when you generate the plugin. The plugin requires a license key so that people don't go stealing the plugins that you generate and use them without the developer's permission.

The process of generating a plugin is just a few steps:

1) generate plugin with the "generate plugin button"

2) quit filemaker

3) copy the .fmx file to your extensions directory

You do not need to remove scriptmaster or any other plugins from your extensions directory, and you do not need to activate the plugin manually in the preferences menu (filemaker activates new plugins by default).

I think this may be easier to discuss over the phone, AIM, or Skype. We can do screen sharing and I can make sure that you have put your plugins in the correct directories. My contact information is below.

[DreamWC]

David,

You are absolutely awesome for offering that! You have no idea how much you will be saving me here, I am in a crunch and have a few days to get 500 things done before this solution is launched internationally. I am sure I am missing something stupid. I have your contact info, I think a phone or skype call could work as I have an international Skype account. What times are best for you? I am here at work from 8am EST until 5pm EST.

I use custom plugins all the time, I am SURE it is in the correct directory. However, I may be missing something in the configuration part when creating the plugin maybe? Not sure, that's where you come in. LOL =)

sending you an email...

RJ Levesque, Jr.

[DreamWC]

I mean the plugin is created, shows up, but I can't select the checkbox to activate it. If the plugin needs to register some other way I am missing it, watched the video 3 times already. And I will need to bundle this with a FMPA Runtime Solution.

[DreamWC]

some screenshots of the error, sees plugin now, then either gives this weird window or just completely crashed FMPA. Sorry could not make your phone call, had a new software launching. That is if I try to activate or select the plugin this happens. I also have a copy of the plugin...not sure if you could open it up and tell what is happening or not. Oh, and I tried it even with nothing but this plugin, same result.

[Smef]

That dialog isn't anything I've seen from any of our plugins before (or one generated from scriptmaster). Make sure that you're using the latest version of ScriptMaster (4.124) to generate your custom plugin.

Also, I think the best way to look at this will be through screen sharing, so give a call when you can.

[DreamWC]

Ok, I wanted to come back to update everyone as to what fixed my issue, so that others may benefit from this thread also...

I remembered I had allowed an update to my Java recently. I re-installed that same update, and afterwards...everything worked perfectly, just as it was supposed to. That was all I did.

Thanks for all the quick replies and assistance to find the fix to everyone, especially Smef